CRO-Female _Airtel

9 hours ago

Brahmapur Orissa, India Bharti Airtel Limited Full time ₹ 1,80,000 - ₹ 3,00,000 per year
  • Interact with walk-in and inbound customers to understand and resolve queries, issues, or service requests.
  • Promote and cross-sell company products/services based on customer needs.
  • Maintain high levels of customer satisfaction through effective communication and follow-ups.
  • Handle customer complaints and provide appropriate solutions in a timely manner.
  • Handle customer complaints and provide appropriate solutions in a timely manner.
  • Document customer interactions and update relevant databases (CRM tools).
  • Meet daily/weekly/monthly targets related to customer engagement and satisfaction.
  • Ensure adherence to company policies, processes, and service quality standards.

Job Types: Full-time, Permanent

Pay: Up to ₹20,000.00 per month

Benefits:

  • Health insurance
  • Leave encashment
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person