Logistics Manager

3 hours ago

Gurgaon, Haryana, India WiseLife Full time ₹ 4,00,000 - ₹ 8,00,000 per year

About the Role

We are looking for an experienced Logistics Manager to oversee and streamline our logistics operations, manage 3PL partnerships, and ensure cost-efficient and timely delivery. The role requires strong expertise in logistics data management, reconciliations, and handling refunds/claims while maintaining excellent vendor relationships.

Key Responsibilities

  • Manage end-to-end logistics operations and ensure smooth order fulfillment.
  • Build and manage partnerships with 3PL providers and logistics companies.
  • Oversee logistics reconciliations (COD settlements, freight charges, delivery discrepancies).
  • Track, process, and manage refunds, returns, and claims with logistics partners.
  • Monitor shipment data, delivery performance, and cost efficiency.
  • Negotiate contracts, SLAs, and pricing with logistics vendors.
  • Collaborate with warehouse and operations teams for dispatch planning.
  • Prepare regular reports on logistics performance, cost, and improvements.
  • Ensure compliance with company policies and regulatory guidelines.

Key Skills

  • Proven experience in logistics, supply chain, or operations.
  • Strong knowledge of 3PL management & logistics partnerships.
  • Hands-on experience with reconciliations, refunds, and COD settlements.
  • Strong analytical and problem-solving skills.
  • Negotiation and vendor management expertise.
  • Proficiency in MS Excel / logistics management software.
  • Excellent communication and coordination skills.

Preferred Profile

  • Graduate in Supply Chain / Logistics / Operations or related field.
  • 2-5 years of experience in logistics & 3PL management.
  • Experience in e-commerce or retail logistics is a plus.

Job Type: Full-time

Pay: ₹400, ₹800,000.00 per year

Work Location: In person

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