Logistics Manager(E-commerce)

2 weeks ago

Gurgaon, Haryana, India Spare Care Solutions Full time ₹ 3,50,000 - ₹ 5,50,000 per year

Key Responsibilities:

  • Strategically plan, manage, and oversee logistics, transportation, and customer service operations.
  • Handle e-commerce shipments efficiently, ensuring smooth execution of all logistics processes.
  • Manage the full order cycle: LR creation, route planning, shipment arrangement, and last-mile delivery.
  • Analyze courier MIS reports and take corrective or preventive actions as required.
  • Coordinate and negotiate with suppliers, dealers, and customers to ensure timely and cost-efficient operations.
  • Handle logistics-related issues, complaints, or escalations promptly.
  • Track, evaluate, and report on key performance indicators (KPIs); drive improvements based on data analysis.

Requirements:

  • Proven experience as a Logistics Manager or in a similar role, with exposure to e-commerce logistics.
  • Strong understanding of end-to-end logistics processes.
  • Excellent analytical and problem-solving skills; ability to interpret MIS reports and act effectively.
  • Strong negotiation and coordination skills with suppliers, partners, and customers.
  • (Preferred) Experience in handling insurance claims for shipments.
  • Strong leadership, decision-making, and communication skills.

Job Types: Full-time, Permanent

Pay: ₹35, ₹55,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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