Business Development manager

2 days ago

Mumbai, Maharashtra, India Kaizen partners private limited Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Job description:

Sales Manager – Retail Loans (Finzen Fintech Pvt. Ltd.)

Location: Mumbai (Work from Office + Field Travel in assigned territory)

Function: Sales - Retail Assets (PL/BL/LAP/HL)

Reports to: AVP – Retail Loans (Retail Assets)

About Finzen Fintech

Finzen Fintech is building India's most trusted retail-lending distribution engine. Our multi-sided platform connects DSAs, NBFCs/Banks, and borrowers to deliver paper-light onboarding, intelligent matching, and fast disbursals. We operate under a Master DSA structure with real-time payout visibility and rigorous compliance.

We're hiring a Sales Manager - Retail Loans to lead disbursals across Personal Loans (PL), Business Loans (BL), Loan Against Property (LAP), and Home Loans (HL), by scaling high-quality sourcing funnels and deepening lender relationships.

Role Mission

Own the top-line for your territory: build predictable pipelines, raise conversion, maintain portfolio hygiene, and turn our digital + DSA ecosystem into a compounding growth flywheel.

Key Responsibilities 1) Revenue & Pipeline Ownership

· Deliver monthly disbursal targets across PL/BL/LAP/HL; drive product mix to achieve yield and fee goals.

· Build and manage a robust lead funnel from DSAs, Finzen Connect app, and direct sourcing; ensure daily activity cadences.

· Track performance through CRM dashboards; forecast accurately (weekly/Monthly) and course-correct swiftly.

2) Channel Acquisition & Enablement

· Recruit, onboard, and activate DSA partners; run monthly partner scorecards (sourcing, conversion, quality, TAT).

· Conduct regular training on documentation, KYC, income assessment, policy changes, and digital tools.

3) Credit, Ops & Lender Liaison

· Work closely with Credit to shape file quality (banking, ITRs, GST, surrogates) and reduce pendency.

· Coordinate with lender RMs for sanctions, deviations, and offers; manage SLA adherence and policy escalations.

4) Compliance & Documentation

· Ensure 100% adherence to RBI Fair Practices Code, KYC/AML norms, and DPDP Act requirements.

· Own file hygiene: CPV/TPV, income proofs, legal/technical (for LAP/HL), and audit readiness.

5) Portfolio & Early Collections Hygiene

· Monitor early-bucket risk (0–30 DPD) with Ops/Collections; ensure prompt handoffs and root-cause fixes on slippages.

6) Market Intelligence & GTM

· Track competitor rates, partner payouts, and product changes; feed insights into pricing, offers, and micro-campaigns.

· Run local activations: builder associations, trade clusters, MSME catchments, and community events.

What Success Looks Like (90/180/365 Days)

· 90 Days: Channel base activated; CRM hygiene at ≥95%; lender connects established; first full-month target achieved.

· 180 Days: 2× pipeline velocity; conversion uplift across PL/BL/LAP/HL; TAT reduced vs. baseline; zero audit exceptions.

· 365 Days: Territory among the top quartile for disbursals and quality; sustainable DSA engine with predictable MoM growth.

Specific numeric targets will be finalized during onboarding (benchmarks used internally for similar roles will be shared).

Primary KPIs

· Monthly Disbursals (₹): PL/BL/LAP/HL by product; Processing Fee/Commission (₹)

· Lead-to-Login %, Login-to-Sanction %, Sanction-to-Disbursal %

· Avg. TAT (login→sanction, sanction→disbursal)

· File Quality: Pendency rate, Deviation count, Audit exceptions

· Early Delinquency (0–30 DPD) and First-EMI bounce rate

· Active DSA partners / month & Partner Productivity (disbursal/partner)

Job Type: Full-time

Work Location: In person

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