Technical Production support

Job DescriptionJob Description: Product SupportAbout the Role:We are seeking a highly motivated and customer-focused Product Customer Support Specialist to join our team. In this role, you will be the primary point of contact for our customers, providing expert troubleshooting, resolving technical issues, and ensuring a positive customer experience. You will...

Job Summary:We are seeking a skilled and customer-focused Technical Support Engineer to provide both pre-sales and post-sales technical support for our weighing scale products. The role involves troubleshooting, customer training, installation, configuration, and ensuring seamless communication between sales, customer success, and clients.Roles &...

Job DescriptionPosition: Technical Support Engineer / Help Desk EngineerIndustry: Telecom & Consumer ElectronicsShift: US Shift (Night Shift)Project Type: Voice/Non-Voice International Technical SupportExperience: 15 years Location:ChennaiEmployment Type: Full-timeExperienced Technical Support Engineer with hands-on expertise in handling inbound customer...

Fusion is a fast-growing SaaS company revolutionizing the hospitality industry with intelligent solutions for restaurant management, POS systems, and digital ordering. We empower hospitality brands to grow with seamless technology that's reliable, scalable, and easy to use.Role Overview:We are looking for a results-driven and client-focused Product Support...

Job Summary:The Technical Support Engineer (Nonwoven Geotextile) is responsible for providing technical expertise, process support, and quality assurance within the geotextile production facility. The role ensures smooth manufacturing operations, product quality consistency, and continuous improvement in production processes related to nonwoven geotextile...

Company DescriptionMicroland is a leading AI-first, platform-led technology infrastructure services company, trusted by global enterprises for over 36 years. We enable enterprises to build intelligent, resilient, and future-ready operations. Our expertise encompasses digital networks, cloud, data centers, workplaces, and cybersecurity. Operating in more than...

Role & responsibilitiesJob Description :Strong knowledge in Surveillance products (Analog / IP cameras, Smart Cam, DVR, NVR, XVR, POE Switch, SMPS, Cables & Connectors).Provide technical support and resolutions on Hardware and Software related issues through phone or email.Speaking to customers through a series of actions to resolve a problem and quickly...

Technical Support & Troubleshooting: Diagnose and resolve product-related technical issues, providing accurate and timely solutions to customers. Customer Education: Create and maintain support documentation, FAQs, and training materials to help customers and internal teams understand product features and solve problems independently. Client Interaction: Act...

Description : Technical Support Lead (L1 Team & Incident Management)Key Skills : L1 Support Leadership, Incident Management, Crisis Communication, Process Optimization, Jira/Confluence, 24/7 OperationsYears of Experience : YearsLocation : ChennaiJob Summary : We are seeking a seasoned Technical Support Lead with 1014 years of specialized experience...

Responsibilities:* Resolve technical issues via phone, email & chat* Maintain high customer satisfaction ratings* Provide expert technical support to customers* Collaborate with development team on product improvements