
Restaurant Captain
1 week ago
Role & responsibilities
Supervise restaurant service in assigned section. Manage stewards, ensure guest satisfaction, coordinate with kitchen & cashier, handle table allocation, upselling, hygiene standards, and assist Restaurant Manager in smooth daily operations
Key Responsibilities
- Supervise service in a section of the restaurant.
- Train and guide stewards in service etiquette.
- Ensure guest satisfaction and handle complaints tactfully.
- Coordinate with kitchen for timely food delivery.
- Manage table allocations and reservations.
- Promote upselling of food, beverages, and specials.
- Maintain service standards, hygiene, and grooming.
- Assist Restaurant Manager in shift operations and reporting.
Skills
- Strong customer service & communication
- Leadership and staff supervision
- Knowledge of multi-cuisine service styles
- Upselling techniques
- Guest complaint handling
- Attention to detail & grooming standards
Industry Preference
- Hotels, Premium Restaurants, Resorts, Banquet Halls
Perks & Benefits
- Competitive salary + incentives
- Free accommodation & meals
- PF & ESI benefits
- Performance bonus
- Uniform & grooming support
- Direct management hiring No agents / commission
- Onboarding from 15th October 2025
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