Restaurant Captain

1 week ago

Cochin, Kerala, India solutions@valcrestadvisory Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

Supervise restaurant service in assigned section. Manage stewards, ensure guest satisfaction, coordinate with kitchen & cashier, handle table allocation, upselling, hygiene standards, and assist Restaurant Manager in smooth daily operations

Key Responsibilities

  • Supervise service in a section of the restaurant.
  • Train and guide stewards in service etiquette.
  • Ensure guest satisfaction and handle complaints tactfully.
  • Coordinate with kitchen for timely food delivery.
  • Manage table allocations and reservations.
  • Promote upselling of food, beverages, and specials.
  • Maintain service standards, hygiene, and grooming.
  • Assist Restaurant Manager in shift operations and reporting.

Skills

  • Strong customer service & communication
  • Leadership and staff supervision
  • Knowledge of multi-cuisine service styles
  • Upselling techniques
  • Guest complaint handling
  • Attention to detail & grooming standards

Industry Preference

  • Hotels, Premium Restaurants, Resorts, Banquet Halls

Perks & Benefits

  • Competitive salary + incentives
  • Free accommodation & meals
  • PF & ESI benefits
  • Performance bonus
  • Uniform & grooming support
  • Direct management hiring No agents / commission
  • Onboarding from 15th October 2025

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