Front office Associate

2 hours ago


Cochin, Kerala, India Naukri Hospitality Jobs Full time ₹ 2,00,000 - ₹ 6,00,000 per year

We are looking for a highly skilled and experienced Front Office Associate/Supervisor to join our team in the hospitality industry. The ideal candidate will have 1-3 years of experience in front office operations, preferably in hotels or restaurants.

Roles and Responsibility

  • Manage front office operations, including reception, concierge, and bell captain duties.
  • Supervise and coordinate front office staff activities to ensure excellent customer service.
  • Handle guest complaints and resolve issues professionally and courteously.
  • Maintain accurate records and reports, such as checklists and inventory management.
  • Ensure compliance with company policies and procedures.
  • Coordinate with other departments to ensure seamless service delivery.

Job Requirements

  • Excellent communication and interpersonal skills are required to work effectively with guests and staff.
  • Strong problem-solving and analytical skills are needed to handle complex situations.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Basic knowledge of front office software and systems is essential.
  • A high level of attention to detail and accuracy is necessary.
  • Team player with a positive attitude and willingness to learn and grow.


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