Front Office

23 hours ago


Cochin, Kerala, India MathLab Institute Pvt. Ltd Full time ₹ 1,04,000 - ₹ 1,56,000 per year

About the Role

We are seeking a passionate, professional, and sales-driven Front Office & Sales Associate to serve as the first point of contact for our students and parents.

This role combines administrative efficiency with sales engagement, ensuring a welcoming environment while driving student enrollments.

Key Responsibilities

1. Front Office & Administration

  • Greet and welcome all students, parents, and visitors in a professional and friendly manner.
  • Manage incoming calls, emails, and walk-in inquiries; direct them appropriately.
  • Maintain a clean, organized, and well-stocked front office area with marketing materials.
  • Handle administrative tasks such as scheduling, record maintenance, and coordination.

2. Sales & Enrollment

  • Engage with potential students and parents to understand their learning goals and recommend suitable programs.
  • Follow up with leads through calls, emails, and in-person meetings to convert inquiries into enrollments.
  • Maintain accurate lead and sales data using CRM tools.
  • Achieve monthly and quarterly enrollment targets as defined by the management.

Requirements

  • Experience: 0–2 years of experience in front office, customer service, or sales roles preferred.
  • Communication: Excellent verbal and written communication in English and Malayalam
  • Technical Skills: Basic proficiency in MS Office (Word, Excel) and willingness to learn CRM software.
  • Attitude: Positive, self-motivated, and capable of thriving in a fast-paced environment

Job Types: Full-time, Permanent

Pay: ₹8, ₹13,000.00 per month

Work Location: In person


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