Front Office
23 hours ago
About the Role
We are seeking a passionate, professional, and sales-driven Front Office & Sales Associate to serve as the first point of contact for our students and parents.
This role combines administrative efficiency with sales engagement, ensuring a welcoming environment while driving student enrollments.
Key Responsibilities
1. Front Office & Administration
- Greet and welcome all students, parents, and visitors in a professional and friendly manner.
- Manage incoming calls, emails, and walk-in inquiries; direct them appropriately.
- Maintain a clean, organized, and well-stocked front office area with marketing materials.
- Handle administrative tasks such as scheduling, record maintenance, and coordination.
2. Sales & Enrollment
- Engage with potential students and parents to understand their learning goals and recommend suitable programs.
- Follow up with leads through calls, emails, and in-person meetings to convert inquiries into enrollments.
- Maintain accurate lead and sales data using CRM tools.
- Achieve monthly and quarterly enrollment targets as defined by the management.
Requirements
- Experience: 0–2 years of experience in front office, customer service, or sales roles preferred.
- Communication: Excellent verbal and written communication in English and Malayalam
- Technical Skills: Basic proficiency in MS Office (Word, Excel) and willingness to learn CRM software.
- Attitude: Positive, self-motivated, and capable of thriving in a fast-paced environment
Job Types: Full-time, Permanent
Pay: ₹8, ₹13,000.00 per month
Work Location: In person
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