Associate – Front Office

2 days ago


Cochin, Kerala, India Naukri Hospitality Jobs Full time ₹ 2,50,000 - ₹ 5,00,000 per year

We are looking for a highly skilled and experienced Associate to join our Front Office team at Hyatt Regency. The ideal candidate will have 2-5 years of experience in the hospitality industry, preferably in a similar role.

Roles and Responsibility

  • Manage front office operations, including reception, concierge, and bell captain duties.
  • Provide exceptional customer service to guests, responding to their queries and resolving issues professionally.
  • Coordinate with other departments, such as housekeeping and maintenance, to ensure seamless guest experiences.
  • Maintain accurate records and reports, including guest information and transactional data.
  • Develop and implement effective communication strategies to enhance guest satisfaction.
  • Collaborate with colleagues to achieve sales targets and improve overall performance.

Job Requirements

  • Proven experience in front office operations, preferably in a hotel or resort setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Strong problem-solving and analytical skills, with attention to detail and accuracy.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
  • Knowledge of hotel management systems and software applications, with proficiency in Microsoft Office.
  • High school diploma or equivalent required; degree in hospitality management or a related field preferred.

*Note - Job has been sourced from social media platforms/other public websites.



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