Customer Support Executive

3 days ago


Kozhikode, Kerala, India Helett Enterprise LLP Full time ₹ 1,44,000 - ₹ 2,40,000 per year

Job Title: Customer Support Executive

Location: Calicut, Kerala (Relocation required)

Experience: Fresher/Experienced

Joining: Immediate joiner preferred

Job Responsibilities

  • Handle inbound and outbound customer calls in a professional manner.
  • Resolve customer queries, provide accurate information, and ensure customer satisfaction.
  • Maintain records of customer interactions and update databases.
  • Coordinate with internal teams for issue resolution.
  • Deliver excellent service to enhance customer experience.

Requirements

  • Language Proficiency: Fluency in Hindi and English (mandatory).
  • Good communication and interpersonal skills.
  • Basic computer knowledge and ability to handle CRM tools/software.
  • Freshers and experienced candidates are welcome.
  • Willingness to relocate and work from Calicut, Kerala.
  • Immediate joiner preferred.

Job Types: Full-time, Permanent, Fresher

Pay: ₹12, ₹20,000.00 per month

Experience:

  • English: 1 year (Required)

Language:

  • Hindi (Required)

Work Location: In person



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