Support Engineer

5 days ago

Cochin, Kerala, India Ihits Technologies (P) Ltd Full time ₹ 1,44,000 - ₹ 3,00,000 per year
  • Responsible for resolving client issues via onsite , Email, Phone and Remote software
  • Maintain accurate records of daily communications and issues resolve
  • Collaborate with team members on knowledge transfer, procedures and standards
  • Be able to understand nature of client issues and resolve them in timely
  • Maintain policies and procedures when working with clients and provide appropriate information
  • Strong verbal and written communication skills in English
  • Installation/Training of the software at client side or on call
  • Can arrange and show the demonstration at client side
  • Can travel all over India
  • Submission of Daily/Weekly or Monthly support activity to the Senior

Qualification/ Key Skills

  • B. Tech, Diploma/degree
  • Computer application skills needed
  • Knowledge in MS SQL Server
  • Windows Operating System
  • IIS Configuration
  • Fluency in English and Malayalam
  • Preference for Male candidates

Job Type: Full-time

Pay: ₹12, ₹25,000.00 per month

Work Location: In person

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