
Service Agreements Exe
3 days ago
Position - Service Agreement Executive
Department Customer Service
Location - Attibele , Bangalore
Exp 4 - 6 Years
Education
Any Bachelors degree / Diploma
Solid experience with ERP software (e.g., SAP)
Strong verbal and written communication skills in English .
Work Experience
At least 5 years of experience in Service agreement, or services business in the manufacturing or processing industry, Problem-solving skills, hands-on and pragmatic, with strong execution and delivery mindset and a proven track record
Responsibility,
As a Services Agreements Execution , you are responsible for managing several allocated services agreements from mobilization to renewal.
In this role, you will provide the first level of contact for customers for larger agreements, manage the agreement, extra work orders, cost, and risk and conduct regular margin reviews. Take overall ownership of assigned large services agreements, to fulfil obligations towards full customer satisfaction, Oversee the execution of agreements in terms of profitability and risk, and run periodical performance reviews with customers, Act as the single point of contact for customers, coordinating internal resources to deliver optimal performance during the agreement period.
Professional competency
Ability to communicate in a matrix organization across multiple businesses and industries on a regional scale.
Leadership competency
Strong interpersonal skills, ability to manage different perspectives and drive to synthesize, motivate, and inspire. Demonstrated capability to communicate in a matrix organization, across multiple businesses and industries.
Sowmya
Samvith Technologies
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