Service Planner
2 days ago
Role & responsibilities :
- Reviewing new agreements and verifying customer assets, associated service products, and material requirements.
- Planning the execution of existing agreements, reviewing job costs such as labor, material, and other expenses to ensure estimated profitability, applying agreed increases, and issuing notifications.
- Running the Agreement Due for Renewal report weekly and notifying branch management of agreements needing a more in-depth review on scope and price during renewal.
- Arranging sub-contractor services and equipment.
- Triggering the need for requisitions/purchases through Branch Admin.
- Generating service requests and assigning technicians.
- Reviewing charge lines of completed work before sending for invoicing.
- Handling planned activities like retrofits and planned repairs.
- Handling on-call activities.
- Defining material requirements for both planned and on-call activities.
- Awareness of ISO 14001 & 45001 Standards
Competencies and skills we expect for this role:
- Customer-focused with excellent communication skills.
- Organized and efficient.
- Ability to work in a dynamic and fast-changing environment.
- Basic technical knowledge.
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