Customer Support Executive

2 weeks ago

Mumbai, Maharashtra, India Kwikpic Full time ₹ 4,00,000 - ₹ 6,00,000 per year
Customer Success and Support Executive @ KwikpicLocation: Mumbai / Kolkata (Hybrid)About us:

Kwikpic is an AI based photo sharing platform based in Mumbai, enabling effortless, high-quality image sharing through features like instant face recognition, smart gallery creation, branded galleries, desktop apps (for macOS & Windows), digital flipbook albums, and more.

Since its launch, Kwikpic has seen exceptional adoptionprocessing over 200 million uploaded photos, powering 150,000+ events, onboarding 13,100+ photographers and businesses, and achieving 1 million verified users organically within just 18 months 

Kwikpic.

Why Join Us?

As a Customer Success Associate at Kwikpic, youre not just supporting users; youre guiding photographers, businesses, and event professionals toward their ideal photo-sharing experience. Youll help users leverage features like AI-enabled uploads, custom galleries, digital albums, and more, ultimately growing retention, satisfaction, and revenue.

Key Responsibilities:
  • Provide timely assistance to customers via calls, chat, and email, resolving technical and account-related issues.
  • Guide new users through the platform, ensuring a smooth start and full adoption of Kwikpic features
  • Monitor account health, proactively address concerns, and help customers maximize the platforms value.
  • Maintain strong, ongoing relationships with customers, conducting check-ins and ensuring continued customer satisfaction
  • Work cross-functionally with sales, product, and support teams to deliver exceptional customer experiences and communicate feedback
Qualifications:
  • Bachelors degree (preferably in Business, Communications, or related fields).
  • 1+ years of experience in Sales, Customer Success, Account Management, or Support, preferably in SaaS, digital products, or subscription-based services.
  • Fluent in English and Hindi
  • Excellent communication, empathy, and client engagement skills.
  • Comfortable using CS tools, CRM, and analytics platforms (e.g., Gainsight, HubSpot, Salesforce, or in-house tools).
  • Strong problem-solving mindset with a love for helping customers succeed.

  • Customer Support Executive

    2 weeks ago

    Mumbai, Maharashtra, India Midigiworld Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    We are looking for a qualified Customer Support Executive to take care of support related activities. CSE should be able to coordinate with team of executives, customer service team and other team members. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional...

  • Customer Support Executive

    5 days ago

    Mumbai, Maharashtra, India Ketto Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title : Executive - Customer SupportAbout the companyKetto is Asia's largest tech-enabled crowdfunding platform with a vision - Healthcare for all. We are a profit-making organisation with a valuation of more than 100 million USD. With over 1,100 crores raised from more than 60 lakh donors, we have positively impacted the lives of over 2 lakh...

  • Customer Support Executive

    2 weeks ago

    Mumbai, Maharashtra, India Accurex Biomedical Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionAccurex Biomedical Pvt. Ltd. is an Indian manufacturer and marketer providing accurate and quality solutions in the diagnostic industry for over 40 years. As one of the top 3 Indian companies in Clinical Chemistry, Accurex is known for its high-quality products and innovation. With expertise in manufacturing and marketing In-vitro...

  • Customer Support Executive

    2 weeks ago

    Mumbai, Maharashtra, India fd291b31-b71b-4ff4-bc3f-e24d0aa6d8cc Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    Job DescriptionPosition Title: Customer Support Executive – L1 Technical SupportExperience Required: 1–2 yearsSalary: ₹20,000 (Gross)Location: [Byculla]Role OverviewWe are seeking a proactive and customer-focused L1 Technical Support Executive to join our support team. The ideal candidate will provide timely and effective assistance to customers,...

  • Customer Support Executive

    2 weeks ago

    Mumbai, Maharashtra, India ReiseMoto Full time ₹ 3,00,000 - ₹ 9,00,000 per year

    Role - Executive/Sr. ExecutiveJob OverviewThe role of a Customer Care Executive for chat and email processes is crucial for ensuring customer satisfaction through digital communication channels. This position involves interacting with customers to address their needs, resolve complaints, and provide information, all while maintaining professionalism and...

  • Customer Support Executive

    2 weeks ago

    Mumbai, Maharashtra, India Teleperformance (TP) Full time ₹ 27,000 - ₹ 3,24,000 per year

    Hiring: Customer Support Executive (Voice Process)Work Location: Aspee, Malad MumbaiEmployment Type: Full-timeRole OverviewWe are looking for experienced Customer Support Executives (Voice Process) to join our team. The role involves handling customer calls, resolving queries, and driving sales while ensuring excellent customer service.Eligibility...

  • Customer Support Executive

    2 days ago

    Mumbai, Maharashtra, India Rapsys Technologies Pte. Ltd Full time

    Job Title: Customer Support Executive – L1 Technical SupportExperience Required: 1–2 YearsCompensation: Gross Salary – ₹20,000 per monthEmployment Type: Full-TimePosition OverviewWe are seeking a proactive and customer-focused Customer Support Executive (L1 Technical Support) to provide first-level technical assistance to users, resolve incoming...

  • Customer support executive

    7 days ago

    Mumbai, Maharashtra, India StarMaxx HR Services Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    Customer Support Executive – Job DescriptionPosition: Customer Support ExecutiveExperience Required: Minimum 1 yearSalary: ₹25,000 to ₹30,000Location: ——— (Vasai ,mumbai)Key Responsibilities:Handle inbound and outbound customer calls professionally.Resolve customer queries, complaints, and service-related issues.Provide accurate information about...

  • Customer Support Executive

    2 weeks ago

    Mumbai, Maharashtra, India Infinite Online Shopping Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Greetings from Infinite Online Shopping Pvt Ltd . We are looking for Customer Support Executive for our office based out at Mumbai ( Lower Parel ). Company Overview: Founded in 2008 and having Global e-commerce experience and having worked across multiple categories,  IOSPL is exclusively partnering global brands in Beauty, Personal Care and...

  • Customer Support Executive

    2 weeks ago

    Mumbai, Maharashtra, India Mahavir Sys Power Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    As a Customer Support Executive, my role is to promptly and accurately address customer inquiries through various channels. I assist customers in utilizing product features, analyze and report malfunctions, update databases, monitor social media for complaints, and share feedback with relevant teams. With experience in the industry, excellent communication...