Guest Relations Executive

1 week ago

Sreekaryam Thiruvananthapuram Kerala, India Amoya Rehabi Health Private Limited Full time ₹ 12,000 - ₹ 1,20,000 per year

Job Summary

We are looking for a Guest Relations Executive who will be the first point of contact for our patients and visitors. The role involves ensuring a welcoming environment, handling patient queries, and supporting smooth clinic operations.

Key Responsibilities

  • Welcome patients, families, and visitors with professionalism and warmth.
  • Assist with patient registrations, appointments, and follow-ups.
  • Guide patients through clinic processes and facilities.
  • Handle inquiries in person, via phone, or email, ensuring accurate information is provided.
  • Coordinate with clinical and administrative teams to ensure seamless patient experience.
  • Support promotional activities and patient engagement initiatives organized by Rehabi Health.
  • Maintain reception area and front desk operations in line with service standards.

Qualifications & Skills

  • Bachelor's degree / Diploma in Hospitality, Healthcare, or related field preferred.
  • Prior experience in customer service, healthcare, or hospitality is an advantage.
  • Strong communication skills in English and Malayalam.
  • Excellent interpersonal skills with a patient-first approach.
  • Basic computer proficiency (MS Office, email, scheduling systems).

What We Offer

  • Competitive salary package.
  • Training and professional development opportunities.
  • Supportive work environment with growth potential.
  • Opportunity to be part of a pioneering healthcare brand in Kerala.

Job Types: Full-time, Permanent

Pay: From ₹12,000.00 per month

Benefits:

  • Commuter assistance
  • Leave encashment
  • Paid sick time
  • Paid time off

Work Location: In person

Speak with the employer

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