Guest Relations Executive
22 hours ago
Position: Guest Relations Executive
Location: N. Paravur, Kochi
Salary: ₹18,000 – ₹20,000 + Attractive Incentive Structure
Experience: Minimum 2 Years
Qualification: Graduate
About the Role
We are seeking a dynamic and customer-focused Guest Relations Executive to join our prestigious convention center. The ideal candidate will be the first point of contact for guests and clients, ensuring a warm welcome and seamless service experience.
Key Responsibilities
- Greet and assist guests upon arrival, ensuring a professional and pleasant experience.
- Handle customer inquiries and bookings through phone calls, emails, and in-person visits.
- Maintain strong communication and rapport with clients to ensure satisfaction and repeat business.
- Coordinate with internal departments to meet guest requirements efficiently.
- Maintain updated records of guest interactions, feedback, and service follow-ups.
- Support event and front-office operations as required.
Requirements
- Graduate in any discipline.
- Minimum 2 years of experience in customer service, front office, or hospitality.
- Excellent communication skills in English and the local language (Malayalam).
- Pleasant personality with strong interpersonal skills.
- Candidates residing in and around N. Paravur, Kochi are preferred.
- Immediate joiners will be given priority.
What We Offer
- Competitive salary with attractive incentives.
- A professional and vibrant work environment.
- Opportunities for growth in the hospitality and event management sector.
Job Types: Full-time, Fresher
Pay: ₹18, ₹20,000.00 per month
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