Guest Relation Executive

1 day ago

Kochi Kerala, India SANJEEVINI LIFE CARE VILLEGE Full time

**Job Vacancy: Guest Relation Executive**
**Location**: Sanjeevini Life Care Village, Kerala
**Employment Type**: Full-time
**Department**: Front Office / Guest Services

**About Us**:
Sanjeevini Life Care Village is a leading wellness and healthcare destination offering a serene blend of holistic healing, comfort, and care. We are looking for a warm, professional, and proactive **Guest Relation Executive** to be the face of our facility and ensure an exceptional guest experience at every touchpoint.

**Key Responsibilities**:

- Welcome guests warmly and ensure a smooth check-in/check-out process.
- Handle guest queries, concerns, and requests with efficiency and empathy.
- Coordinate with various departments to ensure guest satisfaction and timely service.
- Maintain guest records and feedback to enhance personalized service.
- Assist with wellness program briefings, facility tours, and service guidance.
- Uphold service standards and reflect the brand’s values in every interaction.

**Requirements**:

- Bachelor's degree or diploma in Hospitality Management or related field.
- Minimum 1-3 years of experience in a similar role (hospitality, healthcare, or wellness industry preferred).
- Excellent communication skills in English; knowledge of Malayalam and Hindi is a plus.
- Pleasing personality, calm demeanor, and strong interpersonal skills.
- Proficient in MS Office and front office software (knowledge of HIS or PMS systems is an advantage).

**Benefits**:

- Competitive salary package
- Peaceful, wellness-oriented working environment
- Accommodation and meals (if required)
- Training and career growth opportunities
- Staff wellness privileges

**How to Apply**:
Let me know if you'd like a version with both roles on one notice or formatted for print or social media.

Pay: ₹10,056.75 - ₹47,001.72 per month

**Benefits**:

- Food provided

Ability to commute/relocate:

- Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (preferred)

Work Location: In person

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