Guest Relation Executive

7 days ago


Edapally Kochi Kerala, India Sapphire Foods Full time ₹ 84,000 - ₹ 2,00,000 per year

Role Objective

To create a warm and inviting atmosphere by being the first point of contact for guests, ensuring seamless seating arrangements, efficient reservation management, and an overall superior guest experience.

Key Responsibilities

· Greet guests with warmth and professionalism.

· Escort guests to tables and ensure they are comfortably seated.

· Coordinate with service and kitchen teams for smooth operations.

· Handle guest queries, feedback, and complaints politely.

· Follow grooming standards and maintain professional appearance.

Eligibility Criteria

Education

· Minimum 10th pass.

· Diploma/Degree in Hospitality preferred.

Experience

· 0–2 years in hospitality/customer service (freshers may be considered).

Skills & Attributes

· Excellent verbal communication in English [local language knowledge is a plus]

· Pleasant personality, confident, and approachable.

· Strong interpersonal and conflict-handling skills.

· Ability to multitask in a fast-paced environment.

· Professional grooming, hygiene, and body language.

· Service-oriented with good team spirit.

Interested candidates can call or share cv to

Job Type: Full-time

Pay: ₹10, ₹11,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

Speak with the employer



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