Guest Relation Executive

3 days ago

Thiruvananthapuram, India CONNECTING 2 WORK Full time

Job Description We are looking for a Guest Relations Executive to provide high-quality service to our hotel customers. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll serve as a primary point of contact for our customers. Your goal will be to ensure our guests enjoy themselves and plan to come back to our facilities. Responsibilities Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries Help prepare welcome folders with collateral (e.g. room service menus, area descriptions) Provide information about amenities, area and venues and promote services Anticipate guest needs and build rapport with customers Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages) Address customer complaints and escalate to Guest Relations Manager when needed Record information in the logbook daily Ensure compliance with health and quality standards Requirements and skills Proven Max 2 years experience as a Guest Relations Executive (Freshers can also apply) Familiarity with hospitality industry standards Proficiency in English; knowledge of additional languages is a plus Computer literacy A customer-oriented and professional attitude An outgoing personality Outstanding communication abilities Excellent organizational and time-management skills Diploma or BSc/BA in Hospitality Management is preferred Work Location: Kovalam, Trivandrum

  • Guest Relation Executive

    4 days ago

    Kovalam, Thiruvananthapuram, Kerala, India Anandalakshmi Ayurveda Retreat Chowara Full time

    The Guest Relation Executive is responsible for ensuring a warm, welcoming, and seamless guest experience throughout their stay at the Ayurvedic Retreat. The role involves coordinating with the Ayurveda department, managing guest communications, supporting retreat programs, and ensuring complete guest satisfaction in line with the retreat's wellness...

  • Sr. Front Office Executive

    1 week ago

    Thiruvananthapuram, Kerala, India Biverah Hotel & Suites Full time ₹ 2,52,000 - ₹ 3,00,000 per year

    We are looking for a Sr. Front Office Executive Full time. The Duties and Responsibilities of Sr. Front Office Executive are:Guest Check-in and Check-out, Customer Service Excellence, Reservation Management, Guest Relations, Billing and Payment Processing, Coordination with Other Departments, Telephone and Email Handling, Record Keeping and Documentation,...

  • Executive Housekeeper

    4 days ago

    Thiruvananthapuram, India Hotel SAJ Luciya Full time

    Responsibility & Authority: - Responsible for cleanliness, orderliness and appearance of the entire Hotel. - Ensure that rooms are made as per company standard. - Prepare Annual Housekeeping Budget. - Maintain par stock of guest supplies, cleaning supplies, linen and uniform. - Organize inventories with Accounts and General Store for linen, uniform and...

  • Front Office Executive

    6 days ago

    Thiruvananthapuram, Kerala, India GOKULAM GRAND Full time

    Position SummaryThe Front Office Executive is the face of Gokulam Grand Trivandrum, responsible for delivering warm, efficient, and professional guest services. This role ensures smooth guest arrivals, departures, inquiries, and overall front office operations while upholding the hotel's five-star service standards.Key ResponsibilitiesGuest Services &...

  • Reservation Executive

    7 days ago

    Thiruvananthapuram, Kerala, India GOKULAM GRAND Full time ₹ 24,00,000 - ₹ 30,00,000 per year

    Job Summary:The Reservation Executive will be responsible for handling all reservation-related functions efficiently and professionally, ensuring guest satisfaction through accurate booking processes, prompt responses, and exceptional service. The role requires strong communication skills, attention to detail, and a thorough understanding of hotel...

  • Customer Relation Executive

    7 days ago

    Thiruvananthapuram, Kerala, India Aartistude Innovations Pvt Ltd Full time ₹ 1,50,000 - ₹ 1,80,000 per year

    We're Hiring – Customer Relation ExecutiveLocation: Technopark, TrivandrumJob Type: Full-TimeExperience: Minimum 1 YearQualification: Plus Two (12th Pass) or AboveAre you confident on calls and passionate about fashion?We're looking for a smart, customer-friendly Tele-calling Executive to join our vibrant team at Technopark, Trivandrum.Key...

  • Customer Relation Executive

    2 weeks ago

    Thiruvananthapuram, India POTHENS HYUNDAI Full time

    Pothens Hyundai is looking to hire Customer Relation Executive (CRE) for our dealerships at Trivandrum. 0-2 years experience in customer handling, Computer knowledge - MS office, 4 wheeler license, good knowledge about the PDI process, warehouse management experience is preferred. Education Qualification: Any Degree **Salary**: From ₹9,605.05 per...

  • F&B Executive

    1 week ago

    Thiruvananthapuram, Kerala, India Gokulam grand trivandrum Full time ₹ 3,36,000 - ₹ 3,60,000 per year

    About Gokulam Grand TrivandrumGokulam Grand Trivandrum is a premier 5-star hotel, offering world-class hospitality with a blend of contemporary luxury and Kerala's rich cultural heritage. With a strong focus on guest satisfaction and service excellence, we are seeking talented professionals to join our dynamic F&B team.Position Summary:The F&B Executive is...

  • Director of Hotel Operations

    2 weeks ago

    thiruvananthapuram, India beBeeLeadership Full time

    Executive Assistant Manager Job DescriptionWe are seeking an experienced and dynamic Executive Assistant Manager to support the General Manager in overseeing all aspects of hotel operations.The ideal candidate will ensure smooth daily operations, uphold service excellence, and foster strong internal and external relationships.Key Responsibilities:Oversee...

  • Restaurant Captain

    1 week ago

    Thiruvananthapuram, Kerala, India B Canti Hotels And Resorts Full time ₹ 7,000 - ₹ 20,000 per year

    Roles and ResponsibilitiesThe front office receives information and will then pass this on to the relevant department within the company.Ability to develop required skills and knowledge on the job.You will be the face of the company for all visitors and will be responsible for the first impression we make.You will act as the face of our company and ensure...