Sr. Front Office Executive
13 hours ago
We are looking for a Sr. Front Office Executive Full time. The Duties and Responsibilities of Sr. Front Office Executive are:
Guest Check-in and Check-out, Customer Service Excellence, Reservation Management, Guest Relations, Billing and Payment Processing, Coordination with Other Departments, Telephone and Email Handling, Record Keeping and Documentation, Managing Guest Feedback, Maintaining a Professional Appearance, Multitasking and Time Management and Team Collaboration.
Skills and Qualities :
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Ability to work under pressure and handle challenging situations with a positive attitude.
- Knowledge of hotel management systems (Hot Soft) is a plus.
- High attention to detail and problem-solving capabilities.
- Professional appearance and demeanor.
Educational Qualifications:
- Bachelor's degree in Hotel Management, Hospitality, Tourism, or a related field.
- Alternatively, diploma in Hotel Management or Front Office Operations.
Professional Experience:
- Minimum of 3-5 years of experience in front office operations or guest services within a luxury hotel or star-rated property.
- Proven experience in supervisory or leadership roles in front office operations (e.g., Front Desk Supervisor, Guest Services Manager, etc.).
- Experience in using Hotel Management Software (Hot Soft or similar systems) is highly desirable.
Job Type: Full-time
Pay: ₹18, ₹21,000.00 per month
Benefits:
- Food provided
Work Location: In person
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