Sr. Front Office Executive

13 hours ago


Thiruvananthapuram, Kerala, India Biverah Hotel & Suites Full time ₹ 2,52,000 - ₹ 3,00,000 per year

We are looking for a Sr. Front Office Executive Full time. The Duties and Responsibilities of Sr. Front Office Executive are:

Guest Check-in and Check-out, Customer Service Excellence, Reservation Management, Guest Relations, Billing and Payment Processing, Coordination with Other Departments, Telephone and Email Handling, Record Keeping and Documentation, Managing Guest Feedback, Maintaining a Professional Appearance, Multitasking and Time Management and Team Collaboration.

Skills and Qualities :

  • Strong communication and interpersonal skills.
  • Excellent organizational and multitasking abilities.
  • Ability to work under pressure and handle challenging situations with a positive attitude.
  • Knowledge of hotel management systems (Hot Soft) is a plus.
  • High attention to detail and problem-solving capabilities.
  • Professional appearance and demeanor.

Educational Qualifications:

  • Bachelor's degree in Hotel Management, Hospitality, Tourism, or a related field.
  • Alternatively, diploma in Hotel Management or Front Office Operations.

Professional Experience:

  • Minimum of 3-5 years of experience in front office operations or guest services within a luxury hotel or star-rated property.
  • Proven experience in supervisory or leadership roles in front office operations (e.g., Front Desk Supervisor, Guest Services Manager, etc.).
  • Experience in using Hotel Management Software (Hot Soft or similar systems) is highly desirable.

Job Type: Full-time

Pay: ₹18, ₹21,000.00 per month

Benefits:

  • Food provided

Work Location: In person



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