Backend Customer Service Officer

1 week ago


Mumbai City District, India Ambient Consultancy Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Description: Customer Service Officer

Location: Goregaon, Mumbai

Requirements:

  • Must have 1+ year of experience working in an Australian BPO or other Australian industry.
  • Fluent communication skills in Australian English are a must.
  • Must be presentable and possess a professional demeanor.

Role Overview:

We are seeking a skilled, reliable, and efficient Assistant. The role involves handling post-approval Australian mortgage activities as part of a backend process, while also managing client-facing communication tasks.

Skills required:

  • Administrative support

  • Customer service

  • Outbound calling

  • Data entry

  • Email management

  • Market research

  • Strong communication skills

  • Strong organizational skills, attention to detail, and ability to multitask efficiently.


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