Customer Care Executive

5 days ago

Mumbai City District, India Krystal Integrated Services Limted Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Roles and Responsibilities

  • Handle customer inquiries via phone calls, emails, and chats to resolve their queries and concerns.
  • Provide accurate information on products/services offered by the company.
  • Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.
  • Maintain records of all interactions with customers using CRM software.
  • Escalate complex issues to senior team members or supervisors when necessary.

Desired Candidate Profile

  • 1-5 years of experience in a similar role (customer care executive).
  • Excellent communication skills for handling inbound calls, emails, and chats.
  • Proficiency in backend operations processing and voice support processes.
  • Ability to work effectively under pressure during peak hours or high-volume periods.

Location

Sion, Mumbai.

Timings

9 am to 6 pm. Alternate Saturdays off. Sundays fixed off.

If interested, kindly call or WhatsApp

  • Customer Care Executive

    2 weeks ago

    Mumbai City District, India Topgear Consultants Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    This Opportunity is with a leading General Insurance company for their office in Mumbai locationRole: Customer Care ExecutiveExperience: 1 - 6 YearsJob Description:Roles & Responsibilities:Responding to customer inquiries through phone calls, providing exceptional customer service at all times.Supplying accurate and timely information about our insurance...

  • Customer Care Executive

    5 days ago

    Mumbai City District, India Stratospheric Entertainment Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Namaste Mumbai Bounce INC is Calling All Customer Care ChampsJob Description: Contact Center ExecutivePosition: Contact Centre ExecutiveDepartment: Contact CentreReports to: Contact Centre ManagerBounce Inc. is a leading provider of innovative entertainment solutions and experiences, specializing in trampoline parks, adventure courses, and family...

  • Customer Care Executive

    1 day ago

    Salt Lake City, India BDV Private Limited Full time

    The Customer Care Executive plays a pivotal role in ensuring exceptional customer satisfaction and maintaining positive relationships with clients. This position involves effectively addressing customer inquiries, resolving issues, and providing high-quality service across various communication channels. The Customer Care Executive represents the company as...

  • Customer Care Executive

    2 weeks ago

    Science City, Ahmedabad, Gujarat, India Sanelite Solar Pvt. Ltd. Full time

    **Job Title**: Customer Care Executive for Cinema We are seeking a dedicated and customer-oriented individual to join our team as a Customer Care Executive for our cinema. As a Customer Care Executive, you will be responsible for ensuring the highest level of customer satisfaction by providing excellent service to all patrons visiting our...

  • Customer Care Executive

    7 days ago

    nashik district, India Element Retail Full time

    Job Summary: We are looking for a Customer Care Executive (fresher) to join our team and be the first point of contact for our customers. The ideal candidate should have strong communication skills, a positive attitude, and a willingness to learn. This is an excellent opportunity for fresher looking to start their career in customer service. Key...

  • Customer Care Executive

    3 days ago

    Mumbai, India The OmniJobs Full time

    **Job Title**: Customer Care Executive (Work from Home) **Position**: Customer Care Executive (Freshers Only) **Location**: Work from Home (India) **Salary**:2-3 LPA **Company Overview**: OmniJobs, a leading company in the training & placement sector, is seeking enthusiastic and dedicated individuals to join our team as Customer Care Executives. We...

  • Senior Customer Care Coordinator

    6 days ago

    Konkan Bhavan, Mumbai, India Banking Customer Service Process Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Banking and Finance Related Customer Service Designation : Customer care Excecutive (voice) Branch Location : Thane, Airoli, Ghansoli , Turbhe , Bhandup Shift Timing : 09:00 am to 09:00 pm (any 9 hrs) weekoff : 1 Rotational Training Duration : 12 Salary : net) Extra Benefits

  • Customer Care Executive

    5 days ago

    Bangalore City, Bengaluru, Karnataka, India Proactive for her Full time

    We are looking for a customer care executive for Bangalore location Location: Bannerghatta Road, Bangalore Experience: 2-3 years Qualification: Bachelors Pay: ₹25,000.00 - ₹30,000.00 per month **Benefits**: - Health insurance - Leave encashment - Paid sick time - Provident Fund

  • Customer Care Executive

    1 day ago

    Salt Lake City, India Drishna Infotech Full time

    Post Title - Customer Care Executive Salary - 10k to 20k Department - Operations Shift Time - 6am to 3pm Working Days - Monday to Saturday High school degree Strong active listening skill and verbal communication Good English **Salary**: ₹10,000.00 - ₹20,000.00 per month **Benefits**: - Provident Fund Schedule: - Morning shift Supplemental pay...

  • Customer Care Executive

    1 week ago

    Mumbai, India employe hub Full time

    Hello, We are looking for a Customer Care Executive for a reputed firm. Location : Kalyan, Mumbai. Job Title : Customer Care Executive Location : Kalyan Job Overview A CCE is responsible for overseeing the entire operations process & responsible for ensuring operations deadlines are met while maintaining quality standards. Job...