Customer Service

3 days ago

Mumbai City District, India Ambient Consultancy Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Must have 1+ Year of experience working in Australia BPO or other Australian industries. Fluent communication skills in Aussie English is a must.

We are seeking a skilled, reliable, and efficient Assistant to support our Loan Agency business who can assist with administrative duties and provide excellent customer service and also assist with some warm sales. The ideal candidate should be detail-oriented, organized, and communicate well. The tasks may include outbound calling, data entry, scheduling appointments, managing email correspondence, conducting market research, and assisting with client inquiries. The assistant should have contact center experience in home loans or real estate or a similar field for Australian-based clients and proficiency in Microsoft Office Suite and CRM software is preferred.

Skills required:

  • Administrative support

  • Customer service

  • Outbound calling

  • Data entry

  • Email management

  • Market research

  • Social media management

  • Strong communication skills

  • Social media management

  • Strong communication skills

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