Customer Service Representative Travel
4 days ago
We're Hiring:
Cruise Customer Service Representative
| Mumbai, India
Are you passionate about travel and love creating exceptional customer experiences?
This is your chance to join Arrivia, a global leader in travel and loyalty solutions, where you'll help travelers explore the world through unforgettable cruise and vacation experiences.
About
arrivia
At
arrivia
, we open up the world of travel by providing innovative loyalty, booking, and rewards solutions for some of the world's most trusted brands.
With offices in the US, Mexico, Portugal, the Philippines, and India, we help millions of travelers each year make their dream vacations a reality through exclusive deals, member benefits, and expert customer service.
About the Role
As a
Cruise Customer Service Representative
, you'll be part of our dynamic, multicultural team based in
Mumbai
.
You will manage cruise and travel inquiries, assist with reservations and changes, resolve customer issues, and use consultative sales skills to recommend the right travel products, ensuring every traveler enjoys a seamless journey.
Key Responsibilities:
• Handle inbound and outbound calls for cruise and travel related services.
• Assist customers with bookings, modifications, and cancellations.
• Apply consultative sales skills to recommend the best travel options.
• Ensure timely and accurate responses to customer inquiries.
• Collaborate with global teams to deliver top quality service.
Requirements:
Must have: Minimum 1–2 years of International Contact Center experience (Voice process).
Excellent communication skills and fluency in English (spoken and written).
Flexible to work in US market shifts (evenings, weekends, and holidays)and its a work from office job.
Notice Period
: Immediate joiners or candidates with maximum 10–15 days notice preferred.
Passion for travel and delivering outstanding customer service.
What We Offer:
Competitive salary with performance-based incentives.
Recognition programs and career growth opportunities in a global organization.
Exclusive employee travel discounts and rewards.
A fun, diverse, and supportive work culture that encourages innovation and collaboration.
ArriviaIndia #HiringNow #CustomerService #CruiseJobs #TravelCareers #MumbaiJobs #ContactCenter #InternationalBPO #VoiceProcess #ImmediateJoiners #NowHiring #JoinArrivia-
Customer Service Representative
1 week ago
Mumbai, Maharashtra, India arrivia Full time ₹ 2,50,000 - ₹ 4,50,000 per yearCompany DescriptionArrivia provides travel loyalty, booking, and marketing solutions to consumer-facing companies seeking to deliver exceptional value to their customers. Our mission is to help people around the world travel better and experience more. With world-class skills, our team creates extraordinary memories for our partners and members. We have...
-
Customer Service Representative
2 weeks ago
Mumbai, Maharashtra, India Cozmo Travel World Full time ₹ 4,20,000 per yearJob Purpose: We are looking for a customer-focused and articulate Call Center Executive to join our airline's customer service team. The ideal candidate will serve as the first point of contact for passengers, providing assistance with reservations, flight information, itinerary changes, and general inquiries. This role requires strong communication skills,...
-
Travel Consultant
4 days ago
Mumbai, Maharashtra, India ATS Travel Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionATS Travel is a leading Travel Management Company, offering comprehensive travel solutions for both corporate and individual travelers for over 40 years. Founded in 1977 and one of the first IATA accredited companies in the United Arab Emirates, ATS provides seamless corporate travel solutions, conference and incentive travel, educational...
-
Customer Service Representative
4 days ago
Mumbai, Maharashtra, India InstaLaxmi Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionInstalaxmi is the country's first and largest B2B Digital Gold company, developing a digital gold platform for jewelers. Our platform includes key features such as loyalty programs and gamified elements to suit consumer behavior, leading to increased app usage and business. We are committed to providing innovative and user-friendly...
-
Customer Service Representative
2 days ago
Mumbai, Maharashtra, India Velorynth Full time ₹ 4,00,000 - ₹ 6,00,000 per yearRole DescriptionThis is a full-time on-site role for a Customer Service Representative located in Mumbai. The Customer Service Representative will be responsible for handling customer inquiries, resolving customer complaints, and ensuring customer satisfaction. The role involves assisting customers via various communication channels, maintaining customer...
-
Customer Service Representative
4 days ago
Mumbai, Maharashtra, India NetRTech Solutions LLP Full time ₹ 4,00,000 per yearJob descriptionCompany DescriptionNetRTech Solutions LLP is a technology consulting and project execution company. Our expertise lies in placements, product development, sales, and training. We strive to deliver innovative solutions and exceptional customer service to our clients.Role DescriptionThis is a full-time on-site role for a Customer Service...
-
Customer Service Representative
2 weeks ago
Mumbai, Maharashtra, India 7ef0d096-e904-43ef-a73e-5499852ac67f Full time ₹ 4,00,000 - ₹ 6,00,000 per yearCompany DescriptionArcher Chess Academy brings a decade of expertise in delivering online chess coaching for children aged 4 to 15. Our team comprises certified, extensively trained coaches who provide high-quality and interactive tutoring sessions. With a robust Remote Learning program, students can access lessons conveniently from their desktop, tablet, or...
-
Marine Travel consultant
2 days ago
Mumbai, Maharashtra, India BCD Travel Full time ₹ 9,00,000 - ₹ 12,00,000 per yearYour ideas can drive the future of corporate travel. Join BCD and challenge the status quoTravel Agent (Onsite)Full time, Mumbai, IndiaAs a Marine Travel Consultant, you are the face of our company. Youll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have...
-
Mumbai, Maharashtra, India Cozmo Travel Full time ₹ 6,00,000 - ₹ 12,00,000 per yearJob Purpose: We are looking for a customer-focused and articulate Call Center Executive to join our airline's customer service team. The ideal candidate will serve as the first point of contact for passengers, providing assistance with reservations, flight information, itinerary changes, and general inquiries. This role requires strong communication skills,...
-
Customer Service Representative
4 days ago
Mumbai, Maharashtra, India Qode Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCustomer Service RepresentativeLocation: Remote, India (US Shift)Workplace Type: RemoteAbout the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our growing team. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional support and resolving...