Customer Service Representative Travel
2 days ago
We're Hiring:
Cruise Customer Service Representative
| Mumbai, India
Are you passionate about travel and love creating exceptional customer experiences?
This is your chance to join Arrivia, a global leader in travel and loyalty solutions, where you'll help travelers explore the world through unforgettable cruise and vacation experiences.
About
arrivia
At
arrivia
, we open up the world of travel by providing innovative loyalty, booking, and rewards solutions for some of the world's most trusted brands.
With offices in the US, Mexico, Portugal, the Philippines, and India, we help millions of travelers each year make their dream vacations a reality through exclusive deals, member benefits, and expert customer service.
About the Role
As a
Cruise Customer Service Representative
, you'll be part of our dynamic, multicultural team based in
Mumbai
.
You will manage cruise and travel inquiries, assist with reservations and changes, resolve customer issues, and use consultative sales skills to recommend the right travel products, ensuring every traveler enjoys a seamless journey.
Key Responsibilities:
• Handle inbound and outbound calls for cruise and travel related services.
• Assist customers with bookings, modifications, and cancellations.
• Apply consultative sales skills to recommend the best travel options.
• Ensure timely and accurate responses to customer inquiries.
• Collaborate with global teams to deliver top quality service.
Requirements:
Must have: Minimum 1–2 years of International Contact Center experience (Voice process).
Excellent communication skills and fluency in English (spoken and written).
Flexible to work in US market shifts (evenings, weekends, and holidays)and its a work from office job.
Notice Period
: Immediate joiners or candidates with maximum 10–15 days notice preferred.
Passion for travel and delivering outstanding customer service.
What We Offer:
Competitive salary with performance-based incentives.
Recognition programs and career growth opportunities in a global organization.
Exclusive employee travel discounts and rewards.
A fun, diverse, and supportive work culture that encourages innovation and collaboration.
ArriviaIndia #HiringNow #CustomerService #CruiseJobs #TravelCareers #MumbaiJobs #ContactCenter #InternationalBPO #VoiceProcess #ImmediateJoiners #NowHiring #JoinArrivia-
Customer Service Representative
7 days ago
Mumbai, Maharashtra, India arrivia Full time ₹ 2,50,000 - ₹ 4,50,000 per yearCompany DescriptionArrivia provides travel loyalty, booking, and marketing solutions to consumer-facing companies seeking to deliver exceptional value to their customers. Our mission is to help people around the world travel better and experience more. With world-class skills, our team creates extraordinary memories for our partners and members. We have...
-
Customer Service Representative
2 weeks ago
Mumbai, Maharashtra, India Cozmo Travel World Full time ₹ 4,20,000 per yearJob Purpose: We are looking for a customer-focused and articulate Call Center Executive to join our airline's customer service team. The ideal candidate will serve as the first point of contact for passengers, providing assistance with reservations, flight information, itinerary changes, and general inquiries. This role requires strong communication skills,...
-
Travel Consultant
4 days ago
Mumbai, Maharashtra, India ATS Travel Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionATS Travel is a leading Travel Management Company, offering comprehensive travel solutions for both corporate and individual travelers for over 40 years. Founded in 1977 and one of the first IATA accredited companies in the United Arab Emirates, ATS provides seamless corporate travel solutions, conference and incentive travel, educational...
-
Travel Consultant
7 days ago
Mumbai, Maharashtra, India Travel Luxis Co., Ltd (Thailand DMC) Full time US$ 40,000 - US$ 60,000 per yearCompany DescriptionTravel Luxis Co. Ltd. (TLCL) is a trusted Destination Management Company (DMC) representing Thailand globally. With over 16 years of experience, we have established a comprehensive network across India and strategic alliances in Asia, US, UK & African Countries.Our vision is to lead operational services professionally through customer...
-
Senior Travel Designer
2 weeks ago
Mumbai, Maharashtra, India Pangea Travel Full time ₹ 1,20,000 - ₹ 1,80,000 per yearCompany DescriptionPangea Travel is a Traveller Made Member Agency. We are a boutique travel and lifestyle company that caters to luxury travellers seeking authentic experiences, bespoke itineraries, and impeccable service. We cover several global destinations and interests, including safaris, cruises, road trips, gastronomy, and adventure. Our clients...
-
Customer Service Representative
2 weeks ago
Mumbai, Maharashtra, India LUZO Full time ₹ 2,70,000 - ₹ 8,10,000 per yearCompany DescriptionLUZO is an asset-lite curated marketplace of premium salons. Our user-friendly mobile application, available on Android and iOS, allows users to browse a range of premium salons and spas nearby. Users can schedule, re-schedule, and cancel appointments effortlessly and avail exclusive offers on their favorite services. Book from the comfort...
-
Customer Service Representative
3 days ago
Mumbai, Maharashtra, India InstaLaxmi Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionInstalaxmi is the country's first and largest B2B Digital Gold company, developing a digital gold platform for jewelers. Our platform includes key features such as loyalty programs and gamified elements to suit consumer behavior, leading to increased app usage and business. We are committed to providing innovative and user-friendly...
-
Customer Service Representative
2 weeks ago
Mumbai, Maharashtra, India Snabbit Full time ₹ 3,00,000 - ₹ 4,50,000 per yearCompany DescriptionFounded in 2024, Snabbit is India's first Quick-Service App offering on-demand home services. Operating in dense residential clusters, Snabbit provides trusted and trained experts that arrive within minutes. Backed by Nexus Venture Partners and Elevation Capital, Snabbit utilizes a full-stack approach to sourcing, training, and managing...
-
Customer Service Representative
4 days ago
Mumbai, Maharashtra, India NetRTech Solutions LLP Full time ₹ 4,00,000 per yearJob descriptionCompany DescriptionNetRTech Solutions LLP is a technology consulting and project execution company. Our expertise lies in placements, product development, sales, and training. We strive to deliver innovative solutions and exceptional customer service to our clients.Role DescriptionThis is a full-time on-site role for a Customer Service...
-
Customer Service Representative
2 weeks ago
Mumbai, Maharashtra, India Paramount Health Services & Insurance TPA Pvt. Ltd. Full time ₹ 5,00,000 - ₹ 10,00,000 per yearCompany DescriptionParamount Health Services & Insurance TPA Pvt. Ltd. (PHS) is a Third Party Administrator in the Health Insurance sector that services various insurance companies. PHS adds value by facilitating smooth operations through its network of healthcare service providers, medical care standardization, claims management, client servicing, and...