Customer Service Executive

2 weeks ago

Mumbai, Maharashtra, India Clean Charm Full time ₹ 3,60,000 - ₹ 5,20,000 per year

Job Description

  • Customer Relationship Executives are responsible for managing accounts, ensuring clients are satisfied.
  • Manage a portfolio of accounts to achieve long-term success.
  • Develop positive relationships with clients and handle customers' needs.
  • Act as the point of contact and handle customers' individual needs.
  • Generate new business using existing and potential customer networks.
  • Resolve customer queries and handle their requirements in a timely manner.
  • Supervise account representatives to ensure sales increase.
  • Coordination with client and internal department on call or by mail and resolve queries.
  • Report on the status of accounts and transactions.
  • Follow up with the client regarding payment.

Requirements

  • Proven work experience as a Customer Relation Executive( 1 yr min in International)
  • Excellent communication and negotiation skills.
  • Good in Email writing
  • Understanding of MS Office and CRM software
  • Exceptional customer service skills.

Job Type: Full-time

Pay: ₹360, ₹520,000.00 per year

Application Question(s):

  • Are you open for rotational shift?

*

When can you start?

  • Where are you currently located?
  • What is your salary expectation?

Experience:

  • International process: 1 year (Required)

Language:

  • English (Required)

Work Location: In person

Speak with the employer

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