Customer Service Executive

4 days ago


Mumbai, Maharashtra, India TNT Business Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title: Customer Service Executive (Non-Voice) - V-KYC

Key Responsibilities:

  1. Respond to customer queries and concerns via email, chat, or messaging platforms.

  2. Verify customer identities and documents through video conferencing.

  3. Ensure compliance with regulatory requirements.

  4. Update customer information in the system.

  5. Provide support and resolution to customer issues.

Requirements:

  1. Excellent written communication skills.

  2. Strong analytical and problem-solving skills.

  3. Ability to work in a fast-paced environment.

  4. Knowledge of KYC regulations and processes.



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