Customer Service Executive

20 hours ago

Mumbai, Maharashtra, India S M ELECTRICAL WORKS Full time ₹ 2,40,000 - ₹ 3,60,000 per year

Post- Customer Service Executive

Location- Andheri

Education- Graduate/Diploma Electrical

Experience-1-2 years

Skill and job duties as follows

  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.
  • Possessing excellent product knowledge to enhance customer support.
  • Maintaining a pleasant working environment for your team.

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

Speak with the employer

  • Customer Support Executive

    2 weeks ago

    Mumbai, Maharashtra, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Profile- Customer Service ExecutiveExperience- Fresher to 2 YearsLocation- MumbaiJOB DESCRIPTIONShould knowledge of ExcelShould handle inbound and outbound calls.Should handle customer escalation calls.Should escalate the pending work as per escalation level.DESIRED PROFILEDiploma/Any DegreeShould speak Hindi is a must.

  • Customer Service Executive

    3 days ago

    Mumbai, Maharashtra, India Envision Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionAt Envision Overseas Education Consultants, we specialize in guiding students toward achieving their dreams of studying at top international universities. Our expert team simplifies the complex process of overseas education, ensuring students and their families feel supported at every step. We offer personalized guidance, boast a global...

  • Customer Service Executive

    3 days ago

    Mumbai, Maharashtra, India HR Executive Consultants Delhi Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    In excel candidate should be good at pivot tables, vlookup ,hlookup conditional formatting and using filtersExcellent in English email drafting5 days a week hybrid model-3 days office& 2 days wfhInterested candidates plz call on /

  • Customer Service Executive

    7 days ago

    Mumbai, Maharashtra, India Proficient Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    We are looking for a dedicated Customer Service Executive to handle US-based clients. The ideal candidate should have excellent communication skills, problem-solving abilities, and prior experience in customer support.

  • Customer Service Executive

    3 days ago

    Mumbai, Maharashtra, India Hindustan Foods (HFL) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job DescriptionPosition Title: Executive Customer ServiceLocation: Mumbai - Head Office (Kurla - Phoenix Market City)Education & Experience• Bachelors degree in Business Administration, Commerce, or related field.• 1 years of experience in customer service/client servicing, preferably inmanufacturing/FMCG sectors.• Prior experience in order management,...

  • Customer Support Executive

    1 week ago

    Mumbai, Maharashtra, India, Maharashtra APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service ExecutiveExperience- Fresher to 2 YearsLocation- MumbaiJOB DESCRIPTION Should knowledge of ExcelShould handle inbound and outbound calls.Should handle customer escalation calls.Should escalate the pending work as per escalation level. DESIRED PROFILEDiploma/Any DegreeShould speak Hindi is a must.

  • Executive - Customer Services

    3 days ago

    Mumbai, Maharashtra, India Capita Full time

    Provides administrative support to customer service processes.Job title:Executive - Customer ServicesJob Description:Undertakes basic administrative tasksEnsures that complete documentation is maintained either in electronic or hard copy form.Transmits information or documents to customers, using computer, or mailAccurately captures data and enters it on to...

  • Executive Customer Service

    1 week ago

    Mumbai, Maharashtra, India Capita Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    Greetings from CapitaWe are hiring for customer service - Email support in Mumbai.Position - Customer Service Executive - EmailDomain - TelecomRegion - UKShift Timing - UK rotational shifts (any 9 hour shift Candidate should be comfortable with night shifts) 2 rotational offsMode - work from officeCriteria - HSC with 6 months international BPO experieence or...

  • Customer Service Executive

    1 week ago

    Mumbai, Maharashtra, India Capita Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Greetings from CapitaWe are hiring for customer service - Chat support in Mumbai.Position - Customer Service Executive - EmailDomain - TelecomRegion - UKShift Timing - UK rotational shifts(any 9 hour shift Candidate should be comfortable with night shifts with 2 rotational week off)Mode - Work from OfficeCriteria- HSC with 6months international BPO...

  • Customer Service Executive

    2 weeks ago

    Mumbai, Maharashtra, India Vishwakarma Consultancy Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Customer Service Executive (Female) Receptionist) for BMW/JLR Age belowExperience – 5 + Years Experience as Reception/Hostess experience in Aviation/ Hospitality/Automobile Industry.Good English Communication. Required Candidate profileAndheri East MIDC.