Customer Service Executive

3 days ago

Mumbai, Maharashtra, India CeeQ Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Seeking a Customer Service Executive for an Interior Decor firm in Mumbai

Responsibilities

  • Please provide friendly, helpful, and informative customer service to all visitors, ensuring an outstanding experience.
  • Please help customers in person, over the phone, via email, and through chat to address questions, resolve issues, and offer product recommendations.
  • You can engage with customers proactively and suggestively to help their shopping experience and support sales.
  • Maintain accurate records of customer interactions and follow up as necessary to ensure customer satisfaction.
  • Collaborate with the team to ensure the timely resolution of complaints.
  • Support store operations, including opening and closing of store operations, maintaining store conditions, visual merchandising, and conducting inventory checks.
  • Monitor stock levels and report any shortages or stockouts to prevent missed sales opportunities.
  • Represent the Company by ensuring that all customer service interactions comply with company standards and policies.

Qualifications

  • Strong customer service skills and a positive attitude toward in-person interactions. Experience of at least 1 year is ideal.
  • Quick-thinking with the ability to resolve issues efficiently.
  • Effective communication skills, both verbal and written.
  • Punctual, professional, and reliable.
  • Empathetic and patient with customers, providing thoughtful and appropriate solutions.
  • Ability to work collaboratively within a team environment.
  • Previous experience in customer service or retail operations is preferred but not required

  • Director- Issuer Services-Corporate Trust Services

    23 hours ago

    Mumbai, Maharashtra, India Executive Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Citi is seeking a highly accomplished and dynamic Director for a C15 leadership role within its Issuer Services business in India. Based in Mumbai, this pivotal position carries a dual mandate: to drive significant sales growth for Issuer Services across the Mumbai market and to lead a high-performing team of Agency & Trust (A&T) Transaction Managers with...

  • Customer Support Executive

    22 hours ago

    Mumbai, Maharashtra, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Profile- Customer Service ExecutiveExperience- Fresher to 2 YearsLocation- MumbaiJOB DESCRIPTIONShould knowledge of ExcelShould handle inbound and outbound calls.Should handle customer escalation calls.Should escalate the pending work as per escalation level.DESIRED PROFILEDiploma/Any DegreeShould speak Hindi is a must.

  • Customer Service Executive

    2 weeks ago

    Mumbai, Maharashtra, India HR Executive Consultants Delhi Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    In excel candidate should be good at pivot tables, vlookup ,hlookup conditional formatting and using filtersExcellent in English email drafting5 days a week hybrid model-3 days office& 2 days wfhInterested candidates plz call on /

  • Customer Service Executive

    2 weeks ago

    Mumbai, Maharashtra, India Envision Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionAt Envision Overseas Education Consultants, we specialize in guiding students toward achieving their dreams of studying at top international universities. Our expert team simplifies the complex process of overseas education, ensuring students and their families feel supported at every step. We offer personalized guidance, boast a global...

  • Customer Service Executive

    5 days ago

    Mumbai, Maharashtra, India Steam Harbour Logistics Pvt Ltd Full time ₹ 2,00,000 - ₹ 5,00,000 per year

    Company DescriptionSteam Harbour Logistics Pvt Ltd, established in 2012, has grown to be a prominent name in the freight forwarding business. We are the go-to logistics partner for handling both hazardous and non-hazardous shipments for a diverse range of clients. We pride ourselves on providing reliable services and tailored solutions to meet the unique...

  • Customer Service Executive

    6 days ago

    Navi Mumbai, Maharashtra, India Parag Milk Foods Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Customer Service Executive (Inbound Calls)Department: Customer ServiceReporting To: Team Lead1. Job Purpose:The Customer Service Executive (Inbound) is responsible for handling incoming customer queries, complaints, and support requests. The role focuses on delivering excellent service, resolving concerns effectively, and ensuring customer...

  • Customer Service Executive

    2 weeks ago

    Mumbai, Maharashtra, India Hindustan Foods (HFL) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job DescriptionPosition Title: Executive Customer ServiceLocation: Mumbai - Head Office (Kurla - Phoenix Market City)Education & Experience• Bachelors degree in Business Administration, Commerce, or related field.• 1 years of experience in customer service/client servicing, preferably inmanufacturing/FMCG sectors.• Prior experience in order management,...

  • Customer Support Executive

    3 weeks ago

    Mumbai, Maharashtra, India, Maharashtra APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time

    Profile- Customer Service ExecutiveExperience- Fresher to 2 YearsLocation- MumbaiJOB DESCRIPTION Should knowledge of ExcelShould handle inbound and outbound calls.Should handle customer escalation calls.Should escalate the pending work as per escalation level. DESIRED PROFILEDiploma/Any DegreeShould speak Hindi is a must.

  • Executive - Customer Services

    2 weeks ago

    Mumbai, Maharashtra, India Capita Full time

    Provides administrative support to customer service processes.Job title:Executive - Customer ServicesJob Description:Undertakes basic administrative tasksEnsures that complete documentation is maintained either in electronic or hard copy form.Transmits information or documents to customers, using computer, or mailAccurately captures data and enters it on to...

  • Customer Service Executive

    2 weeks ago

    Mumbai, Maharashtra, India S M ELECTRICAL WORKS Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Post- Customer Service ExecutiveLocation- AndheriEducation- Graduate/Diploma ElectricalExperience-1-2 yearsSkill and job duties as followsManaging a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and...