Customer Service Executive

3 days ago

Mumbai, Maharashtra, India CeeQ Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Seeking a Customer Service Executive for an Interior Decor firm in Mumbai

Responsibilities

  • Please provide friendly, helpful, and informative customer service to all visitors, ensuring an outstanding experience.
  • Please help customers in person, over the phone, via email, and through chat to address questions, resolve issues, and offer product recommendations.
  • You can engage with customers proactively and suggestively to help their shopping experience and support sales.
  • Maintain accurate records of customer interactions and follow up as necessary to ensure customer satisfaction.
  • Collaborate with the team to ensure the timely resolution of complaints.
  • Support store operations, including opening and closing of store operations, maintaining store conditions, visual merchandising, and conducting inventory checks.
  • Monitor stock levels and report any shortages or stockouts to prevent missed sales opportunities.
  • Represent the Company by ensuring that all customer service interactions comply with company standards and policies.

Qualifications

  • Strong customer service skills and a positive attitude toward in-person interactions. Experience of at least 1 year is ideal.
  • Quick-thinking with the ability to resolve issues efficiently.
  • Effective communication skills, both verbal and written.
  • Punctual, professional, and reliable.
  • Empathetic and patient with customers, providing thoughtful and appropriate solutions.
  • Ability to work collaboratively within a team environment.
  • Previous experience in customer service or retail operations is preferred but not required

  • Customer Support Executive

    1 day ago

    Mumbai, Maharashtra, India APTO SOLUTIONS - EXECUTIVE SEARCH & CONSULTANTS Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Profile- Customer Service ExecutiveExperience- Fresher to 2 YearsLocation- MumbaiJOB DESCRIPTIONShould knowledge of ExcelShould handle inbound and outbound calls.Should handle customer escalation calls.Should escalate the pending work as per escalation level.DESIRED PROFILEDiploma/Any DegreeShould speak Hindi is a must.

  • Customer Service Executive

    5 days ago

    Mumbai, Maharashtra, India b9d9f6a0-597b-4f6b-baa4-4682c85f023d Full time ₹ 24,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Service Executive located in Mumbai. The Customer Service Executive will be responsible for providing exceptional support to customers by addressing their queries, managing customer relationships, and ensuring seamless resolution of issues. Additional responsibilities include maintaining...

  • Customer Service Executive

    7 days ago

    Mumbai, Maharashtra, India ace hiring solutions Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    The Customer Service Executive will be responsible for providing excellent customer service and support to clients. This role involves handling inquiries, resolving issues, and ensuring customer satisfaction. Responsibilities:Inbound customer service related to credit cardsPartial cross selling of credit card schemes and product offerings

  • Customer Service Executive

    5 days ago

    Mumbai, Maharashtra, India af59c3e3-4dbc-4957-8fc7-dee7bdd4d1c7 Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company DescriptionEnvision Overseas Education Consultants specializes in helping students achieve their dreams of studying at top international universities. With a global network of partner institutions across the USA, UK, Canada, Australia, and Europe, Envision provides personalized guidance tailored to students' academic goals. The organization offers...

  • Customer Care Executive

    2 weeks ago

    Mumbai, Maharashtra, India Colossal Service Full time ₹ 20,000 - ₹ 40,000 per year

    Post - Customer Care Executive.Location - Mumbai MaladSalary CTC to 40000 CTC as per experience and Communication skill .Inbound and Outbound both vacancies are there Day shift also available. International and Domestic both available Required Candidate profileNeed Needy and actually joiners .

  • Customer Service Executive

    5 days ago

    Navi Mumbai, Maharashtra, India Parag Milk Foods Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job Title: Customer Service Executive (Inbound Calls)Department: Customer ServiceReporting To: Team Lead1. Job Purpose:The Customer Service Executive (Inbound) is responsible for handling incoming customer queries, complaints, and support requests. The role focuses on delivering excellent service, resolving concerns effectively, and ensuring customer...

  • Customer Service Executive

    7 days ago

    Mumbai, Maharashtra, India 2ae8054a-eff7-4b6c-b284-66b717b4ee27 Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Company DescriptionAnmol Equities Pvt. Ltd. is a dedicated financial services firm that focuses on empowering clients to protect and grow their wealth. With a strong commitment to capital protection, the company prioritizes serving clients' best interests through personalized strategies. Utilizing in-house expertise, AEPL provides solutions that help...

  • Customer Service Executive

    2 weeks ago

    Mumbai, Maharashtra, India S M ELECTRICAL WORKS Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Post- Customer Service ExecutiveLocation- AndheriEducation- Graduate/Diploma ElectricalExperience-1-2 yearsSkill and job duties as followsManaging a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and...

  • Executive - Customer Services

    2 weeks ago

    Mumbai, Maharashtra, India Capita Full time

    Provides administrative support to customer service processes.Job title:Executive - Customer ServicesJob Description:Undertakes basic administrative tasksEnsures that complete documentation is maintained either in electronic or hard copy form.Transmits information or documents to customers, using computer, or mailAccurately captures data and enters it on to...

  • Customer Service Executive

    2 weeks ago

    Navi Mumbai, Maharashtra, India Ergode It Services Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Location: Mulund We are seeking smart freshers for a Customer Service Executive role. Responsibilities include handling customer queries, resolving issues , ensuring customer satisfaction, and coordinating with teams for smooth service delivery.