Online Reputation Management Intern
1 day ago
At ShopDeck, we help e-commerce merchants set up and manage their D2C storefronts — profitably.
Our Mission: make D2C selling as easy as selling on marketplaces.
We're at $4.5M ARR, already profitable, and recently raised our Series B led by Bessemer Venture Partners (yes, the same folks who backed Shopify early).
Now we're building our online voice from scratch — and we need someone who can protect and amplify it.
Role: ORM Intern (Online Reputation Management)
Remote (On-site preferred – Bangalore)
Stipend: Up to ₹30,000/month
Duration: 3 months (extendable)
What you'll do:
Monitor brand mentions, comments, and reviews across all social platforms.
Craft professional, human responses aligned with ShopDeck's ethos.
Resolve issues end-to-end — not just flag them.
Track sentiment, feedback, and insights to help us build a stronger brand.
Turn every interaction into an opportunity to build trust.
You're a fit if you:
Communicate clearly, calmly, and confidently.
Have a knack for handling tough conversations with grace.
Care about how brands are perceived online.
Learn fast, take ownership, and thrive in ambiguity.
Why this role matters:
You'll be the digital face of ShopDeck — the first line of defense and the last word on trust.
If you do your job well, people won't just know ShopDeck — they'll believe in it.
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