Online Reputation Management Intern

16 hours ago


Bengaluru, Karnataka, India Shopdeck Full time ₹ 3,60,000 - ₹ 7,20,000 per year

At ShopDeck, we help e-commerce merchants set up and manage their D2C storefronts — profitably.

Our Mission: make D2C selling as easy as selling on marketplaces.

We're at $4.5M ARR, already profitable, and recently raised our Series B led by Bessemer Venture Partners (yes, the same folks who backed Shopify early).

Now we're building our online voice from scratch — and we need someone who can protect and amplify it.

Role: ORM Intern (Online Reputation Management)
Remote (On-site preferred – Bangalore)
Stipend: Up to ₹30,000/month
Duration: 3 months (extendable)

What you'll do:

  • Monitor brand mentions, comments, and reviews across all social platforms.

  • Craft professional, human responses aligned with ShopDeck's ethos.

  • Resolve issues end-to-end — not just flag them.

  • Track sentiment, feedback, and insights to help us build a stronger brand.

  • Turn every interaction into an opportunity to build trust.

You're a fit if you:

  • Communicate clearly, calmly, and confidently.

  • Have a knack for handling tough conversations with grace.

  • Care about how brands are perceived online.

  • Learn fast, take ownership, and thrive in ambiguity.

Why this role matters:
You'll be the digital face of ShopDeck — the first line of defense and the last word on trust.
If you do your job well, people won't just know ShopDeck — they'll believe in it.



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