Online Reputation Manager
2 weeks ago
Company Description
is India's first Proptech unicorn and a revolutionary brokerage-free property search portal connecting house and property owners with tenants and buyers directly. Founded in 2014 by alumni from IIT Bombay, IIT Kanpur, and IIM Ahmedabad, has served over 30 lakh customers monthly. The company has raised $366 million from notable investors such as Google, General Atlantic, and SAIF Partners. With a team of 2000+ passionate individuals, NoBroker provides a range of services including verified properties, online rental agreements, home loans, and more to cities like Mumbai, Bangalore, Pune, Chennai, Delhi-NCR, and Hyderabad.
Role Description
This is a full-time, on-site role for an Online Reputation Manager located in Bengaluru. The Online Reputation Manager will be responsible for managing and improving the online presence and interactions of Day-to-day tasks include monitoring customer reviews, responding to customer inquiries, and managing feedback on various online platforms. The manager will also collaborate with the customer service and marketing teams to develop strategies for enhancing the company's reputation and customer satisfaction.
Qualifications
- Strong Communication and Customer Service skills
- Ability to work independently and collaboratively in a fast-paced environment
- Bachelor's degree in Communication, Marketing, or a related field
- A positive attitude and a passion for helping customers
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