Online Reputation Management"

7 days ago


Bengaluru, Karnataka, India Odigma Full time ₹ 5,00,000 - ₹ 15,00,000 per year
  • Monitor and manage brand mentions, reviews, and feedback across social media, review sites, and search engines
  • Respond to comments, messages, and reviews in a professional, timely, and brand-aligned manner
  • Actively participate in social media engagement to build positive sentiment around the brand
  • Coordinate with internal teams (social media, content, customer service) to address concerns or queries
  • Manage crisis communication and escalate issues when necessary
  • Track, analyze, and report online sentiment and feedback trends (Social Listening)
  • Dislike or downvote negative/unfair reviews, where applicable
  • Focus on increasing positive visibility and brand advocacy across platforms
  • Work on Google My Business (GMB) and assist in maintaining up-to-date, optimized profiles

Skills: customer service,crisis management,response management,social listening



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