Mum - BPO - WFM Manager

Description : Role : Infor WFM - Senior Technical Consultant Job Location : Bangalore, Chennai, Hyderabad, Noida, Pune Location Flexibility : Multiple Locations in Country Shift : US Shift (7PM IST-3PM IST) Work Mode : Hybrid(11 days wfo) Relevant Exp : 8 yrsJob Description : Technical Consultant for Infor Workforce Management (WFM)...

Profile: Scheduler Sector: BPO   Location: Mumbai (Work from Office only) Experience: Min. 1 yr on paper experience as Scheduler Education: Graduation (any stream) Salary: Up to 4.50 lacs CTC + Incentives Shift Details: Rotational Shifts; 6 days working, 1 Rotational Week Off    Description: ·      Responsible for Reports and Data from Operations...

About the jobA RP Sanjiv Goenka Group company. Firstsource is a leading provider of customized Business Process Management (BPM) services. We are trusted custodians and long-term partners to 100+ leading brands with a presence in the US, the UK, India, and Philippines. Our rightshore delivery model offers solutions covering the complete customer lifecycle...

Scheduler Workforce Management | Lumina DatamaticsExperience Required: 2+ years in SchedulerWork Location: Andheri East, Mumbai(Work from OfficeJob Type: Full-time | US Shift-based (24x7 Rotational)About the CompanyLumina Datamatics is a trusted partner providing Content Services, Retail Support Services, and Technology Solutions to global leaders in the...

Profile: Training - Assistant Manager Sector: BPO    Location: Mumbai (Work from Office only) Experience: Min. 1 yr on paper experience as Training - Assistant Manager Education: Graduation (any stream) Salary: Up to 7.5 lacs CTC + Incentives Shift Details: Rotational Shifts; 6 days working, 1 Rotational Week...

Posted Date23 Sep 2025- Function/Business AreaCustomer Service- LocationMumbai- Job ResponsibilitiesThe purpose of this role is to manage respective transactional delivery of the WFM sub function- Education RequirementGraduate- Experience Requirement3 - 5 years- Skills & CompetenciesCross-function collaboration Domain knowledge of the sub function Eye for...

Profile: Process Trainer Sector: BPO    Location: Mumbai (Work from Office only) Experience: Min. 1 yr on paper experience as Process Trainer Education: Graduation (any stream) Salary: Up to 6 lacs CTC + Incentives Shift Details: Rotational Shifts; 6 days working, 1 Rotational Week Off    Description: ·      Administering Employee Training...

Job Title: WFM RTALocation: Thane, MaladDepartment: WFMWork Environment - 24*7Job Summary: The Workforce Management (WFM) Real-Time Analyst (RTA) is responsible for monitoring and managing real-time workforce metrics to ensure optimal staffing levels and adherence to operational targets. This role involves making immediate adjustments to schedules,...

Working Hours - 9 hours 5 days a week Job Responsibilities:6+ years of WFM Experience with hands-on experience of IEX and CXOne.Working knowledge of WFM tools like Verint, Genesys, Aspect and Calabrio etc. is an advantage.Advanced Excel knowledge is compulsory with working knowledge of other MS Office tools like PowerPoint, Word and Outlook.Experience with...

Job Description Posted Date 05 Nov 2025 Function/Business Area Others Location Mumbai Job Responsibilities The purpose of this role is to manage respective transactional delivery of the WFM sub function Education Requirement Graduate Experience Requirement years Skills & Competencies Cross-function collaboration Domain knowledge...