Scheduler - WFM

Job Responsibilities:To maximize efficient utilization of resources for schedules that have been released in the most cost-effective way i.e., holidays, voluntary time-offs, break planning, Workforce Management Tool optimization, proactively always ensuring sufficient coverage to deliver contractual requirements consistently.Ensuring that all exceptions and...

As a WFM RTM Manager you handle the entire RTA team including Supervisors and RTAsMin of 8+ years of experience in WFM departmentAbility to demonstrate and articulate understanding of key workforce management conceptsProficient with phone system reporting and scheduling tools (Verint, Nice, IEX, Cisco) as well as Microsoft Office (Excel, Word, PowerPoint,...

Job Title: WFM RTALocation: Thane, MaladDepartment: WFMWork Environment - 24*7Job Summary: The Workforce Management (WFM) Real-Time Analyst (RTA) is responsible for monitoring and managing real-time workforce metrics to ensure optimal staffing levels and adherence to operational targets. This role involves making immediate adjustments to schedules,...

Five (5) years related call center workforce management experience with at least 2 years of supervisory experience of leading a team of Real Time Analysts in a fast paced environment.Experience in Planning and Scheduling will be an added advantage.Preferred Special Skills, Knowledge or QualificationsOverall 5+ years of experience in WFM2 years of experience...

Working Hours - 9 hours 5 days a week Job Responsibilities:6+ years of WFM Experience with hands-on experience of IEX and CXOne.Working knowledge of WFM tools like Verint, Genesys, Aspect and Calabrio etc. is an advantage.Advanced Excel knowledge is compulsory with working knowledge of other MS Office tools like PowerPoint, Word and Outlook.Experience with...

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and...

Job Role: Senior Technical ConsultantJob Location:Bangalore, Chennai, Hyderabad, Noida, PuneShift: US Shift (7PM IST-3PM IST)Work Mode: Hybrid( 11 days WFO)Relevant Exp: 8+ yrsJob Description:Technical Consultant for Infor Workforce Management (WFM) to provide expert Application Management Services (AMS) and Application Development Services (ADS). Technical...

Hiring for our client: WFM Analyst to handle RTA, forecasting, capacity planning, attrition, scheduling, reporting & headcount tracking. Requires 2+ yrs WFM experience, Excel skills, and strong analytical, problem-solving & communication abilities.

Requisition ID Posted 11/21/2025 - Information Technology - India - Maharashtra - Mumbai - Colgate-Palmolive - No Travel - HybridRelocation Assistance Offered Within CountryJob Number # Mumbai, Maharashtra, India Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal...

Relocation Assistance Offered Within CountryJob Number # Mumbai, Maharashtra, India Who We Are Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world,...