Executive WFM

Job Title: WFM MIS ExecutiveLocation: Mumbai / Work from OfficeDepartment: WFMSalary: Market standards, based on current CTCReports To: WFM Team LeaderJob Summary:The WFM MIS Executive is responsible for managing and analyzing workforce management data to support effective decision-making and optimize operational efficiency. This role involves maintaining...

Looking for candidatesonly from international BPO experience in Workforce management department.· Define and execute the departmental plans in alignment with Workforce Management strategy and client requirements.· Oversee the end-to-end WFM process cycle, including forecasting, scheduling, intraday management, and reporting, ensuring efficiency and...

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable...

DESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team...

Role PurposeThe purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process.Do*Ensure process is executed as per the client contract*Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract...

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest...

We use cookies to offer you the best possible website experience Your cookie preferences will be stored in your browser s local storage This includes cookies necessary for the website s operation Additionally you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website s performance as well as...

Job Description - WFM/RTA/MIS-Executive 1. International Process Voice - U.S / U.K Customer Service 2. LOB - Banking / Financial Customer Service 3. Communication - Good Verbal & Written English Communication Skills along with Good excel knowledge (V-lookup & H-lookup) 4. Experience - Minimum 1 Year of experience as WFM Executive on paper in international /...

Posted Date 23 Sep 2025 - Function/Business Area Customer Service - Location Mumbai - Job Responsibilities The purpose of this role is to manage respective transactional delivery of the WFM sub function - Education Requirement Graduate - Experience Requirement 3 - 5 years - Skills & Competencies 1. Cross-function collaboration 2. Domain knowledge of the sub...

Greeting from Brocus IT solutions Pvt Ltd Position: WFM (executive /SR. executive ) **Roles and Responsibilities**: - Responsible for design and implementation of scheduling, capacity planning and reporting to support contact center locations. - Build, develop and lead Resource Planning, Scheduling and Reporting into a highly responsive team that meets...

Profile Name : Sr. ManagerShift : Canadian shift (Window 5pm 4am rotational off & rotational shift 5days working )Location : Pune / MumbaiPune Yerwada (Pick & drop available within the boundary )Mumbai – Malad west/ GoregaonMust Have :We need from international BPONotice period – need candidates who are immediate joiners or can join in 15 – 20days...

Job DescriptionJob Description:- Functional testing of system configuration includes but is not limited to pay rules, absences and security per cast population group.- Write and update test scripts based on business requirements.- Follow and execute test scripts & document testing results.- Document defects per direction of project team.- Retest defects once...

Workforce management (WFM) include forecasting inflow volumes and staffing requirements, Managing and allocation of assignments to team member and respective stake holder for all Nodal and Regulatory complaints efficiently, monitoring real-time adherence to schedules, analysing performance data to make data-driven decisions for continuous improvement.

**Internal Job Posting - Real Time Analyst **No Of opening: 1** **Location: Mumbai** **Job Grade: M2 **Responsibilities** - Ensuring all stand MIS are submitted on timely manner with complete and accurate information as when required by business - Managing queuing in partnership with Supervisors (COD) by relaying real time concerns on AUX, Talk time...

Job Description - Sr. Manager (Workforce Management) We are hiring a highly experienced Senior Manager - Workforce Management (WFM) for one of our MNC clients. This strategic leadership role requires proven expertise in international BPO operations, with strong hands-on experience in forecasting, scheduling, intraday management, reporting, and billing &...

Any designation will do: Executive,Sr.Executive,Team Leader Location - Ghansoli, Mumbai Graduate Mandatory Excellent Communication BPO Experience is mandatory Shift Time : Rotational Shift Working days : 6 days working CTC - Depends on Last CTC Exp - Minimum 1-2 years Notice Period : Immediate Joiner Required **Salary**: Up to ₹600,000.00 per...

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.We provide expert, sustainable...