Presales Application Engineer

Who we are? 

Johnson Controls is the global leader for smart, healthy and sustainable buildings. At Johnson Controls, we've been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world's largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.

This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. We're helping to create a healthy planet with solutions that decrease energy use, reduce waste and make carbon neutrality a reality. Sustainability is a top priority for our company. 

We committed to invest 75 percent of new product development R&D in climate-related innovation to develop sustainable products and services. We take sustainability seriously. Achieving net zero carbon emissions before 2040 is just one of our commitments to making the world a better place. 

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Why JCI:

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What you will do : 
Provide technical product application support to India sales teams in pursuit of Water cooled chiller equipment (Centrifugal, screw) sales opportunities in the India market to power our customer's mission by utilizing the right equipment for the application. Successful application engineering support will accomplish team mission through three key avenues. 
 
How you will do it :
Application and SQ Support (2 days in Phulgaon factory and 3 days in Pune office) 

• Respond to field sales inquiries related to application/technical/manufacturing capabilities in connection with product specifications 
• Identify and guide field sales toward solutions necessary to meet customer requirements 
• Support  Data  Center/Pharma/ Inustrial  projects  with  requirements  of  several products and optimize the final scope of supply and customer visits 
• Review and evaluate special options requirements and support SQ (Special Quote) needs by providing cost and lead time estimates
  o Requires development of subcomponent specifications, supplier engagement and negotiation, and analysis of factory manufacturing capability 

Expert Solutions

• Support field sales on technical clarifications with customers, potentially requiring direct engagement with customers
• Guide field sales and key customers on system design approaches and enhance competitive advantage by specifying tailored equipment packages. Expert solutions will balance chiller performances with sub-system components and  features
• Align field support with knowledge of chiller products available in the market, and with regional product strategy
• Define specifications for chillers and sub-systems in support of project opportunities 

Product & Product Applications Development

• Monitor and analyze frequent questions, requests and pitfalls to identify new applications, develop new special quotation offerings, and guide global product teams. 
• Provide necessary material for Data center application literature, product presentations, and training materials 
• Collect and offer constructive feedback to global product teams on resources, tools and documentation available to field sales and customers 
• Deliver training presentations on product changes and new products to field sales and key customers 
• Engagement in industry organizations and technical seminars
• Monitor and offer formal comment on product/application relevant codes and standards  

What we look for : 

• Bachelor's Degree and minimum 5 years of HVAC or refrigeration related experience in application engineering, product engineering or technical marketing is required.
• Demonstrated business management skills in product application environment preferred
• Technically savvy, possessing strong knowledge of application and field practices related to air cooled chillers
• Proficiency in Microsoft Office Suite Applications
• Strong verbal and written English skills

What we offer:

We offer an exciting and challenging position. Joining us you will become part of a leading global multi-industrial corporation defined by its stimulating work environment and job satisfaction. In addition, we offer outstanding career development opportunities which will stretch your abilities and channel your talents
 

Diversity & Inclusion Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers' vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate.  Our D&I mission elevates each employee's responsibility to contribute to our culture. It's through these contributions that we'll drive the mindsets and behaviors we need to power our customers' missions. You have the power. You have the voice. You have the culture in your hands.