Mobile Support Engineer(Customer Support)

Job DescriptionKey Responsibilities:- Technical Support:- Respond to user inquiries, diagnose and resolve hardware, software, and network problems, including desktops, laptops, printers, mobile devices, and other IT peripherals.- Help Desk Support:- Receive and respond to user help desk requests via phone, email, or ticketing systems. Prioritize and manage...

Job Title : Customer Support Engineer/ OPS EngineerRole description :-Customer Support Engineer/ OPS Engineer We are looking for a dynamic executive to join our customer support operations team. The executive will be responsible for technical customer support and manage relationships with customers. This position is ideal for young solar photovoltaic...

Responsibilities:* Manage office operations: administrative support, coordination, travel arrangements* Maintain confidentiality: sensitive information handling* Provide exceptional customer service: front desk duties

Job DescriptionKey Responsibilities:- Serve as the first point of contact (Level 1) for application-related queries and technical support issues via email, chat, ticketing systems, or phone.- Monitor application health, performance, and scheduled jobs to proactively detect issues.- Troubleshoot user-reported problems and document solutions and workarounds.-...

Job Title: Customer Support Specialist">Our client is seeking a skilled and multilingual customer support specialist to join their team. As a key member of our customer-facing team, you will be responsible for providing top-notch technical support to customers across the globe.">Key Responsibilities:">">Provide multilingual customer support via phone, chat,...

About SMS Magic:SMS Magic is a leading cloud-based messaging platform, trusted by businesses worldwide for its powerful and seamless communication solutions. We specialize in delivering omnichannel messaging services like SMS, WhatsApp, and email, integrated with CRM platforms such as Salesforce and Zoho. As we continue to grow, we're looking for motivated...

Position:IT SupportTechnical Skills- LMS, LOS, Production Support, Issue Tracking, Escalation Handling, Stakeholder Coordination, Shift Support, Documentation, Communication, Non-Technical SupportExperience:5 YearsCity:PuneJob Description:We are looking for experienced Production Support Assistants with a strong background in non-technical support roles for...

Job DescriptionWe are looking for a proactive and detail-orientedIT Support Engineerto join our IT team in Pune. This individual will be responsible for ensuring smooth day-to-day operations of our IT infrastructure, supporting employees with hardware and software issues, and playing a key role in maintaining system reliability and security. The ideal...

Position: Engineer-Product SupportJob Location: Pune, IndiaWork Mode- HybridShift Time- Rotational Shifts including night shiftsOur journeySakon offers a SaaS platform and services to optimize enterprise mobility expenses, lifecycles, and support. Integrating data from carriers, HR, MDM, and Finance, it streamlines workflows, provides insights, and ensures...

Field Support Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and...