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Technical Support Executive
2 weeks ago
§ Company Name: Anmol Chemicals
§ Designation: Desktop Support Engineer
§ Qualifications: Bachelor's degree in Information Technical or a related field
§ Experience: 3+ years of experience in hardware and network industry
§ Salary: between 25k to 35k
§ Location: Sandhurst Road Mumbai for few Months after 3 Month Job location will be Lower Parel
§ Preferences: Female
§ Age : till 30 only
§ Mode of Interview: Face to Face Only.
v Essential Duties and Responsibilities:
ü Should be capable to support for hardware, networking and software issues.
ü Diagnose and resolve technical issues related to desktops, laptops, printers, and peripherals.
ü Set up new workstations, install software applications, and configure user accounts.
ü Perform regular maintenance on hardware and software to ensure optimal performance.
ü Maintain records of issues, resolutions, and inventory of hardware and software assets.
ü Assist in training users on new software and technologies, providing guidance on best practices
ü Set up and configure network hardware such as routers, switches, firewalls, and access points.
ü Troubleshoot and resolve hardware issues; perform regular updates and patches.
ü Use tools to monitor network performance and security; analyze traffic and usage patterns.
ü Maintain accurate records of network configurations, diagrams, and hardware inventories.
ü Work with other IT staff to integrate hardware with software systems and applications.
ü Ensure hardware security measures are in place to protect against unauthorized access and threats
ü Strong understanding of office 365, LAN, VAN
ü Strong understanding about server installation & various antivirus knowledge.
Required Skills
- Strong understanding of operating systems (Windows 11), hardware components, and common software applications.
- Ability to diagnose problems quickly and efficiently.
- Excellent communication skills to interact with users and understand their needs.
- Ability to prioritize tasks and manage multiple support requests simultaneously.
- Basic knowledge of network troubleshooting (e.g., connectivity issues, Wi-Fi problems).
- Strong understanding of network protocols (TCP/IP, DNS, DHCP, etc.) and hardware.
- Ability to diagnose and resolve hardware and network issues.
- Experience with monitoring and management tools (e.g., Wireshark, Nagios).
- Ability to communicate technical concepts to non-technical stakeholders.
- Relevant certifications can be beneficial.
- Strong knowledge of Configure Laptop or Computer.
- End to End technical support
INTRESTED CANDIDATES CAN SHARE THEIR RESUME ON :-
Job Types: Full-time, Permanent
Pay: ₹25, ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Internet reimbursement
Application Question(s):
- What's your salary expectations?
Education:
- Bachelor's (Required)
Willingness to travel:
- 100% (Required)
Work Location: In person
