Customer Relationship Management Executive
16 hours ago
Company Description
MIHIR Group is among Pune's top Real Estate Developers, offering the best-in-class real estate services
.
Role Description
This is a full-time on-site role for a Customer Relationship Management Executive located in Aundh, Pune. The Executive will be responsible for managing customer relationships, ensuring customer satisfaction, improving customer retention, and enhancing the overall customer experience. The role also involves analysing customer feedback and data to inform strategies and actions that enhance the customer experience and drive sales.
- Location: Head Office, Aundh, Pune
- Experience: 2–5 Years (Experience with construction firms preferred)
- Qualifications: Bachelor's in Business Administration / Marketing
Responsibilities:
- Act as liaison between the company and clients.
- Address and resolve client queries and concerns.
- Manage CRM tools and maintain client interaction records.
- Support project handover and client communication.
- Assist business development and after-sales teams.
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