Customer Chat

1 week ago

Bengaluru, Karnataka, India CodeGama Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Customer Chat & Call Support Executive

Location:
Bengaluru, Karnataka (Work from Office)

Shift:
Rotational Shifts with Rotational Week Off

Salary:
based on experience

EXP :
Fresher

Key Responsibilities:

  • Customer Interaction:
    Handle inbound and outbound calls, as well as chat support, addressing customer queries, complaints, and requests promptly and professionally.
  • Issue Resolution:
    Identify and resolve customer issues, providing accurate information and ensuring customer satisfaction.
  • Documentation:
    Maintain detailed records of customer interactions, transactions, comments, and complaints.
  • Team Collaboration:
    Work closely with team members and supervisors to meet performance targets and improve service quality.

Eligibility Criteria:

  • Education:
    Any Graduate or Undergraduate.
  • Experience:
    Freshers and candidates with prior experience in customer support are welcome to apply.
  • Communication Skills:
    Fluency in English. Proficiency in additional languages is a plus.
  • Technical Skills:
    Basic knowledge of Microsoft Excel for data entry and reporting.
  • Typing Speed:
    Minimum 30 words per minute with 90% accuracy.
  • Availability:
    Willingness to work in rotational shifts, including weekends and holidays

Note:
This role is based in Bengaluru, Karnataka, and requires candidates to work from the office. Candidates should be prepared for rotational shifts and week-offs.

If you're interested in applying or need further information, Send mail to

  • Customer support Chat Representative

    6 days ago

    Bengaluru, Karnataka, India 6aba66f5-bfb7-417a-bdf4-07bd34d230b7 Full time ₹ 2,64,000 - ₹ 3,12,000 per year

    Location: ITPL WhitefieldRole: Handle customer queries via chat with excellent communication skills.Shifts: Rotational shifts & rotational offsSalary: Up to ₹26,000 take-home + ₹4,000 quarterly bonusBenefits: Free 2-way cab (20 km radius)Eligibility: Graduates/Undergraduates with relevant experienceJoin a dynamic chat-support team and build your customer...

  • Hiring For Chat

    1 week ago

    Bengaluru, Karnataka, India IntouchCX Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    About IntouchCX: IntouchCX is a global contact center outsourcer with over 35,000 employees across 14 countries. Founded in 2000, IntouchCX serves diverse industries including retail, healthcare, technology, and e-commerce. Known for innovation, flexibility, and employee well-being, IntouchCX offers omnichannel support including voice, email, chat, and...

  • Chat Process Associates

    2 days ago

    Bengaluru, Karnataka, India Firstsource Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Contact person - BhanumathiPosition: Customer Chat SpecialistLocation: BangaloreAbout the Role: As a Customer Chat Specialist, youll be the first point of contact for our users through online chat. Youll help customers solve issues, provide product info, and ensure they have a smooth experience with our platform.What Youll Do:Respond quickly to customer...

  • International chat process

    1 week ago

    Bengaluru, Karnataka, India Valuestream Business Solutions (VBS) Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Role & responsibilitiesINTERNATIONAL CHAT PROCESS (TANSHIQ TITAN PROCSS)Assist international customers via Live chat with queries and concerns.Provide solutions and ensure a positive customer experienceHandle multiple chat conversations simultaneouslyMaintain records of interactions and ensure timely issue resolutionMaintain detailed records of customer...

  • Chat Support Executive

    10 hours ago

    Bengaluru, Karnataka, India Allied Web Designers Full time ₹ 3,60,000 - ₹ 7,20,000 per year

    Job Description:We're looking for a proactive and detail-oriented Chat Support Executive to provide real-time support to our customers through chat platforms. The ideal candidate will be responsible for ensuring smooth communication, resolving queries quickly, and maintaining high customer satisfaction. Excellent typing speed and good command over English is...

  • Customer Support Executive|| International Chat Process

    1 week ago

    Bengaluru, Karnataka, India 24 7 ai Full time ₹ 30,000 - ₹ 42,000 per year

    Position: International Non voice Customer SupportMode: Work from OfficeShift: Rotational Night Shift (2 rotational week offs)Salary: starting 2.5 LPA to 3.5LPARoles and ResponsibilitiesProvide exceptional customer support through email, chat, and non-voice processes to resolve customer queries and concerns.Handle multiple chats simultaneously while...

  • Chat/ Email Customer Support Executive

    4 hours ago

    Bengaluru, Karnataka, India Trove Consulting Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    International chat Process Senior Associate and AssociateInteract with customers & Provide information in response to inquiries & concerns5 Days Working rotationalWork from officeBoth side cab availableimmediate joining Required Candidate profileGood communication in Englishif interested Call @ Unnati Regards Unnati

  • Chat Support Executive

    2 weeks ago

    Bengaluru, Karnataka, India Drink Prime Full time ₹ 20,00,000 - ₹ 40,00,000 per year

    About DrinkPrime:DrinkPrime is a subscription-based drinking water solution that began as a response to the unreliable supply of safe drinking water across Urban India. Over time we have evolved into an organisation that is driven by a singular mission, to change the way people think about the water they drink. Through our subscription-based model, we...

  • International Chat

    1 week ago

    Bengaluru, Karnataka, India Firstsource Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Customer Support Associate International Chat & UpsellingJob Category: Senior Associate / Associate Function/Department: OperationsReporting to: Team LeaderRole Description:A CSA in this role responds to customer queries and provide resolution, support and assistance to the customers who send Chats pertaining to existing/new queries on services...

  • International Chat Process

    2 weeks ago

    Bengaluru, Karnataka, India Dreammithra Pvt Ltd Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Job Title: International Chat Support ExecutiveLocation: Electronic City, BangaloreExperience: Freshers / ExperiencedSalary: ₹15,000 – ₹30,000 per monthShift: Night Shift (US Process)Transport: Cab Facility AvailableWorking Days: 5 days a weekJob SummaryWe are hiring International Chat Support Executives to handle customer interactions for a leading...