Software Developer + Technical Support

11 hours ago


Bandra Mumbai Maharashtra, India FSM Education Full time ₹ 1,00,000 - ₹ 1,50,000 per year

Job Description: Software Developer + Technical Support Intern

Company: Furtados School of Music (FSM)

Location: Bandra West, Mumbai

Internship Duration: 1 Year

Work Days: Monday – Saturday

Timings: 11:00 AM – 7:00 PM

Eligibility: Fresh Graduates Only

About Furtados School of Music (FSM)

Furtados School of Music (FSM) is one of India's leading performing arts education companies, offering structured training in music, dance, drama, and creative learning. FSM also builds digital platforms and tools to enhance learning experiences and internal operations across centres and schools nationwide.

We are looking for a motivated Software Developer + Technical Support Intern to join our tech team and gain hands-on experience in real-world software and support environments.

Role Overview

This role combines software development exposure with technical support responsibilities. The intern will assist in development tasks, help troubleshoot issues, support internal users, and collaborate with the tech team on ongoing projects.

This is a great opportunity for fresh graduates looking to kickstart their careers in technology.

Key Responsibilities

  1. Software Development Support

Assist developers in building and maintaining internal applications.

Work on basic coding tasks, debugging, and feature enhancements.

Participate in technical documentation and process updates.

Support integration and testing of new features.

  1. Technical Support

Provide first-level support for internal teams across centres.

Troubleshoot system errors, app issues, login problems, and software-related queries.

Help with software installation, configuration, and updates.

Maintain issue logs and escalate complex cases to senior team members.

  1. Testing & Quality Assurance

Assist in manual testing for new releases, updates, and fixes.

Document bugs clearly with screenshots and steps.

Support user acceptance testing (UAT) and collect user feedback.

  1. Cross-Team Coordination

Communicate with operations, marketing, and centre teams to understand user challenges.

Provide status updates and ensure timely resolution of technical issues.

Help streamline communication between users and the tech team.

Required Skills

Basic programming knowledge (Java/Python/C++/JavaScript preferred).

Understanding of HTML, CSS, and basic web concepts.

Good analytical and troubleshooting skills.

Strong communication and willingness to learn.

Ability to multitask and work in a fast-paced environment.

Eligibility

Fresh Graduates (IT, CS, BCA, BSc IT, MCA, BE/BTech in CS/IT)

Eager to learn and build a strong foundation in tech

No prior experience required—training and guidance will be provided

What You Will Gain

Hands-on exposure to real-world software development

Experience supporting live users across multiple locations

Understanding of debugging, testing, and basic product workflows

Opportunity to work closely with a professional tech team

Internship certificate on successful completion

Job Type: Full-time

Pay: ₹100, ₹150,000.00 per year

Work Location: In person



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