Application Support

21 hours ago

Dahisar Mumbai Maharashtra, India Techlogic Software Pvt Ltd. Full time

**Company Overview**:
EmployeeVibes, a flagship product of **TechLogic Software Services Pvt Ltd**, pioneers innovative software solutions, specializing in HRMS and Payroll software. We are committed to empowering businesses with advanced technology to streamline their HR processes effectively.

Position: Application Support Consultant

Location: Dahisar, Mumbai, Maharashtra

Work Schedule: Monday to Saturday

**Qualifications**:
Bachelor's degree in Computer Applications (BCA), Computer Science (BSC), or Engineering (BE)
Master's degree in Computer Applications (MCA), BMS, BCom.

**Experience**: 0-1 years

**Skills Required**:
Proficiency in Excel
Exceptional communication skills
Strong presentation abilities

**Responsibilities**:
**Client Needs Assessment**:
Engage with clients to grasp their HRMS and Payroll software requirements.
Thoroughly document client Software Requirement Specifications (SRS).
**Support Services**:
Provide prompt and efficient assistance to clients regarding EmployeeVibes software.
Address and resolve functional issues reported by clients.
**Implementation Assistance**:
Aid in the implementation of EmployeeVibes software at client sites.
Work collaboratively with the technical team to ensure seamless software deployment.
Conduct training sessions for client personnel on effective software utilization.
**Documentation Management**:
Maintain comprehensive documentation of client interactions, requirements, and provided solutions.
Develop user manuals and training materials for EmployeeVibes software.
Continuous Learning and Development:
Stay abreast of the latest features and updates of EmployeeVibes software.
Enhance knowledge of HRMS and Payroll domain continuously.

**Key Competencies**:
**Analytical Thinking**: Ability to analyze client requirements and devise effective solutions.
Problem-solving: Proactively identify and resolve issues to ensure client satisfaction.
**Team Collaboration**: Foster close collaboration with technical teams for successful software implementation.
**Time Management**: Efficiently manage tasks to meet project deadlines.
**Adaptability**: Willingness to learn and adapt to evolving software functionalities and client needs.

**Benefits**:
Opportunities for career advancement and growth
Supportive and vibrant work environment
Join our dynamic team at TechLogic Software Services Pvt Ltd and contribute to revolutionizing HR processes with EmployeeVibes HRMS and Payroll software

**Job Types**: Full-time, Permanent

**Salary**: Up to ₹300,000.00 per year

Shift:

- Day shift
- Fixed shift

Work Location: In person

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