
Product Support
2 weeks ago
**Job Title**:Product Support / Application Support
**Location**: Mumbai (Customer Site)
**Experience**: 2+ year
**Employment Type**: Full-time, On-site
**Department**: Product Implementation & Support
**Job Summary**:
**Key Responsibilities**
- Troubleshoot and resolve issues raised by end-users in a timely and professional manner.
- Write and execute SQL queries for data validation, report generation, and issue analysis.
- Document issues, resolutions, and standard operating procedures.
- Coordinate with internal technical teams for escalations and bug fixes.
- Assist in UAT and production deployment activities when required.
- Ensure adherence to service-level agreements (SLAs) and compliance standards.
**Required Skills & Qualifications**
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Strong understanding and hands-on experience with **SQL** (joins, subqueries, DML/DDL commands).
- Good analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work from the customer site in Mumbai on a full-time basis.
- Basic understanding of software support processes or ticketing tools.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹25,000.00 - ₹35,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund
Application Question(s):
Work Location: In person
-
Customer Support Professional
36 seconds ago
Mumbai, Maharashtra, India Volody Product Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRole Description This is a full-time on-site Customer Technical Support role located in Goregaon, Mumbai. The Customer Technical Support will be responsible for ensuring customer satisfaction by providing technical support to clients, resolving issues, and enhancing their experience with the CLM software on-cloud platform. Qualifications Interpersonal...
-
Production Support L3
2 weeks ago
Mumbai, Maharashtra, India FossGen Technologies Private Limited Full timePosition : production support L3 Experience : 5 Years and more Location: 1. Oversees the production problem monitoring of the production 2. Assists to the teams for various regular production support activities 3. Creation of plan for major production support activities like due date when we receive high volume on production. 4. Coordinating with...
-
Customer Support Associate
2 weeks ago
Goregaon East, Mumbai, Maharashtra, India Volody Product Pvt Lltd Full time1. Provide technical support and assistance to customers experiencing issues with our products or services. 2. Troubleshoot technical problems and provide timely resolution to ensure customer satisfaction. 3. Communicate effectively with customers to understand the nature of their technical issues and provide clear and concise instructions for...
-
Customer Support Associate
1 week ago
Goregaon East, Mumbai, Maharashtra, India Volody Product Pvt Lltd Full time1. Provide technical support and assistance to customers experiencing issues with our products or services. 2. Troubleshoot technical problems and provide timely resolution to ensure customer satisfaction. 3. Communicate effectively with customers to understand the nature of their technical issues and provide clear and concise instructions for...
-
Production Support L1
2 weeks ago
Mumbai, Maharashtra, India FossGen Technologies Private Limited Full time**Position: Production Support** **Work Location: Mumbai** **Experienced: 1-3 yrs** **Salary/CTC - As per industry standard** **Educational Qualification **:BE/BSc IT/ MCA **Business/ Technical Skills Sets**: **Essential**: SQL queries. - As mentioned in below annexure Database knowledge. -theoretical knowledge of RDBMS - primary keys,...
-
Production Support
2 weeks ago
Mumbai, Maharashtra, India People Connect Solutions Full time**Location**:Airoli**: - **New Mumbai **Position**: Production Support - SRE **Ideal Exp**: 2 - 5 Yrs **Primary Responsibilities**: - Proven ability to debug, optimize Live/Production system incidents, and automate mundane tasks - Expertise in analyzing, and troubleshooting large-scale OLTP/distributed systems - Systematic an individual ‘can do...
-
Production Support
4 days ago
Mumbai, Maharashtra, India Nomura Full time ₹ 9,00,000 - ₹ 12,00,000 per yearIf your profile is relevant to below role - you can apply on Exp - 4 to 8 years - Senior Support AnalystRole & responsibilitiesL1 & L2 Production Support for allocated projects in Wholesale Production Services including (but not limited to) batch support, application support, user support, incident management, change management and automation initiatives as...
-
Production Support
3 days ago
Mumbai, India Nomura Full timeIf your profile is relevant to below role - you can apply on Exp - 4 to 8 years - Senior Support Analyst Role & responsibilities L1 & L2 Production Support for allocated projects in Wholesale Production Services including (but not limited to) batch support, application support, user support, incident management, change management and automation initiatives...
-
Production Support, As
2 weeks ago
Pune, Maharashtra, India Deutsche Bank Full time**Production Support, AS**: **Job ID**:R0387521 **Full/Part-Time**:Full-time **Regular/Temporary**:Regular **Listed**:2025-08-14 **Location**:Pune **Position Overview**: **Job Title: Production Support, AS** **Location: Pune, India** **Role Description** - At the heart of Deutsche Bank's client franchise, is the Corporate Bank (CB), a market leader in...
-
Production Support
1 week ago
Pune, Maharashtra, India Deutsche Bank Full time**Production support**: **Job ID**:R0387541 **Full/Part-Time**:Full-time **Regular/Temporary**:Regular **Listed**:2025-05-26 **Location**:Pune **Position Overview**: **Job Title: Production support** **Location: Pune, India** **Role Description** - You will be operating within Corporate Bank Production as a Production Support Engineer in the Client...