Production Support L3

1 week ago


Mumbai Maharashtra, India FossGen Technologies Private Limited Full time

Position : production support L3

Experience : 5 Years and more

Location:
1. Oversees the production problem monitoring of the production

2. Assists to the teams for various regular production support

activities

3. Creation of plan for major production support activities like due

date when we receive high volume on production.

4. Coordinating with developers, business users, production

support teams and System Support Group (SSG) during production

problems.

5. Training the team for routine monitoring activities

6. Troubleshooting issues and provide solutions in coordination

with development & support team.

7. Resource should be available on Saturdays, Sundays & holidays,

as per requirements of the project. Comp off will be given

Desirable:

- Knowledge of shell scripting, SSL.
- Tableau
- Jira
- Java - Spring / Spring Boot
- Angular / React
- Microservices
- Kubernetese / Docker Swarm
- ELK
- Graphana
- Zabbix
- GLPI
- Knowledge of Blockchain

Essential:

- Linux
- Database - DB2 / Oracle / MS SQL/ PostGreSQL / MySQL
- ITIL Certification
- Should have past experience of Support
- System documentation experience

Day range:

- Monday to Friday

Shift:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Mumbai, Maharashtra (required)

Ability to Relocate:

- Mumbai, Maharashtra: Relocate before starting work (required)

Work Location: In person


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