Cyberark L3 Support

About BNP Paribas Group:
BNP Paribas is a top-ranking bank in Europe with an international profile. It operates in 71 countries and has almost 199 000 employees. The Group ranks highly in its three core areas of activity: Domestic Markets and International Financial Services (whose retail banking networks and financial services are grouped together under Retail Banking & Services) and Corporate & Institutional Banking, centred on corporate and institutional clients. The Group helps all of its clients (retail, associations, businesses, SMEs, large corporates and institutional) to implement their projects by providing them with services in financing, investment, savings and protection. In its Corporate & Institutional Banking and International Financial Services activities, BNP Paribas enjoys leading positions in Europe, a strong presence in the Americas and has a solid and fast-growing network in the Asia/Pacific region.

About BNP Paribas India Solutions:
Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, a leading bank in Europe with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 6000 employees, to provide support and develop best-in-class solutions.

About Business line/Function:
The business line is IT Production Security for the German territory and is planned to serve all entities, which have a need for local IAM services. This organization is supposed to work on projects, but also on daily business activities.

Job Title:
CyberArk L3 Support Engineer

Date:
17-Apr-2025

Department:
ITG

**Location**:
India

Business Line / Function:
TSC Germany

Reports to:
(Direct)

Grade:
(if applicable)

(Functional)

Number of Direct Reports:
1

Directorship / Registration:
NA

**POSITION PURPOSE**:
**Responsibilities**

**DIRECT RESPONSIBILITIES**:

- Work actively on the CPM Plugin Issues.
- Good Knowledge on PSM Web Dispatchers/Connectors
- Effective Management in Onboarding/Offboarding of Accounts.
- Good Understanding on Safe & Platform Management.
- Exposure to ENE, Notification Engine and LDAP, Reporting and Auditing.

**CONTRIBUTING RESPONSIBILITIES**:

- Contribute to L2/L3 support and to weekends and night supports (on calls) based on a calendar shared with the rest of the team.
- Contribute and collaborate to further automate tasks for the deployment and inventory control of hardware and software.
- Contribute to the design and implementation of the CyberArk infrastructure which includes installation and configuration of CyberArk various components (CPM, PSM, Vault and PVWA)
- Review and Update Security SOPs / Security architecture diagram

Comply with regulatory requirements and internal guidelines.

**TECHNICAL & BEHAVIORAL COMPETENCIES**:
a) Knowledge of CyberArk principles and Infrastructure.

b) Integrating various platforms with CyberArk, such as different LDAP providers, Windows Servers, UNIX Servers, Databases and networking Devices; Experience in LDAP directory structures preferably CA Directory

c) Experience with Windows/ UNIX platforms in large heterogeneous environment.

d) Basic understanding of high-availability (HA) and failover implementations for network infrastructure and server systems.

e) Should have good analytical and logical reasoning skills.

f) Good knowledge of CyberArk principles and Governance

g) Understanding typical Enterprise Change Management processes

h) Fluent in English language (verbal, reading and writing)

**SPECIFIC QUALIFICATIONS (IF REQUIRED)**:
B.E. (Comp/ECE/EEE) / MCA/ MSc IT

**Skills Referential**

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Attention to detail / rigor

Client focused

Communication skills - oral & written

Transversal Skills: (Please select up to 5 skills)

Ability to understand, explain and support change

Analytical Ability

Ability to manage / facilitate a meeting, seminar, committee, training

Choose an item.

Choose an item.

Education Level:
Bachelor Degree or equivalent

Experience Level

At least 5 years

**Other/Specific Qualifications**(if required)