cyberark support engineer

4 days ago

Mumbai, Maharashtra, India ADIT MICROSYS PRIVATE LIMITED Full time ₹ 6,00,000 - ₹ 9,00,000 per year

We are a System Integrator and software development company based at Ahmedabad with a history of 30+ years.

We are seeking an experienced CYBERARK SENIOR SUPPORT ENGINEER to join our IT Security team.

Experience - 3 to 5 years

  • CyberArk Component Upgrades: Perform major and minor version upgrades for all CyberArk components in accordance with CyberArk's compatibility and release standards.
  • Operating System Upgrades for Vault Servers: Upgrade the underlying operating systems of CyberArk servers to ensure platform compatibility, performance optimization, and alignment with security best practices.
  • Discovery & Onboarding Reporting: Conduct regular discovery scans to identify unmonitored assets and privileged accounts not yet onboarded into CyberArk. Provide weekly reports to relevant stakeholders and support remediation actions.
  • Password Rotation Compliance: Ensure 100% adherence to password rotation policies for all onboarded accounts. Share weekly compliance reports with stakeholders and follow up to drive resolution of any non-compliant items.
  • Disaster Recovery Cutover & Rollback: Perform DC-DR (Data Center to Disaster Recovery) cutover and rollback by preparing a detailed Plan of Action (PoA). Document the process and results in a formal Disaster Recovery Drill Report.
  • System Health & Capacity Monitoring: Continuously monitor the health and capacity of all CyberArk components. Generate and distribute weekly health and performance reports to relevant teams.
  • Vendor Coordination: Coordinate with the CyberArk support team for timely resolution of any product-related issues identified during operations, upgrades, or routine monitoring.

Job Type: Full-time

Pay: ₹30, ₹75,000.00 per month

Experience:

  • CyberArk: 3 years (Preferred)

Work Location: In person

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