PAM Engineer

About Us

ERGO Technologies and Services IndiaERGO Technology & Services India (ET&S India) is the newest part of the ERGO Technology & Services Management the main outsourcing provider of IT for ERGO worldwide. It is backed up by ERGO an 18 Billion Euro Organization with a presence in 15+ countries have a charter to provide technology services to the ERGO countries in multiple countries.

ET&S India will be fueling the Digital aspirations of the ERGO world in years to come. With an ambitious plan to build a large offshore development center in multiple cities of the country ETS India shall be at the forefront in developing capabilities and providing career opportunities to employees in diverse technologies across domains of Insurance.

Platform Management

• Implement best practices and procedures through DKV and Ergo to maintain and scale the entire Privileged Access Management (PAM) environment.
• Integrate new business applications and IT Systems in the PAM Solutions
• Technical support, maintenance and care of the PAM Solutions and their components, interfaces and services
• Drive updates and patches on the PAM solution with the support of external service provider when needed
• Test the potential undesired side-effects of any configuration change including patches and upgrades Coordinate, investigate and solve PAM related incidents and issues for the entire environment.
• Conception & design of new features/integrations within the AIM/PAM as requested by business
• Participate in projects related to PAM.

Platform Enrichment

• Design, Develop, and maintain Privilege Management and Governance related to PAM processes.
• Configure and tune integration of new applications in the PAM platforms
• Tune and configure the PAM platforms

Reporting

• Help to develop and automate reports for all aspects of the PAM

Quality control

• Participate and contribute to audits on any aspects of the PAM

Education

• Coach colleagues and develop collaboration on all aspects of the PAM platforms

Requirements

Hard skills

• Bachelors or Masters degree in Computer Science /Engineering/Information Technology
• Basic understanding of scripting (such as PowerShell, RESTful APIs, Shell scripting)
• At least 5years experience in PAM.
• Very good knowledge of English, Dutch and French is optional

Must have

• Hands-on implementation and Support experience with at least one PAM solution (e.g., CyberArk, BeyondTrust, Delinea).
• Familiarity with Active Directory, LDAP, Windows, and Linux systems.
• Good troubleshooting and analytical skills.
• Knowledge of REST APIs and automation tools.

Good to have

• Certifications in PAM technologies(e.g., CyberArk Defender/Sentry, BeyondTrust Certified).
• Experience with cloud platforms (AWS, Azure, GCP) and PAM integration.
• Exposure to DevOps environments and CI/CD pipelines.
• Understanding of SIEM tools and integration with PAM.
• Documentation skills

Nice to have

• Very good knowledge of English, Dutch and French is optional

Soft skills

• Effective Communication Clearly conveying complex technical concepts to both technical and non-technical stakeholders is essential.
• Problem-Solving Abilities: Tackling complex challenges and devising efficient strategies to overcome obstacles.
• Adaptability: Being flexible and willing to adapt to new challenges and changing environments.
• Teamwork and Collaboration: Working well with others, sharing ideas, and contributing to a team effort.
• Critical Thinking: Analyzing situations and making informed decisions based on logical reasoning.
• Creativity and Innovation: Thinking outside the box to come up with innovative solutions.

Seniority Criteria