L3 Support Engineer
1 hour ago
We at
Werving Scouts
are hiring for a
leading client
based in
Navi Mumbai
Job Title:
L3 IT SME
Location:
Navi Mumbai
Experience:
5–6 Years
Role Overview:
Responsible for providing L3 technical support, managing critical incidents, and ensuring system uptime across servers, networks, and applications.
Key Responsibilities:
- Handle escalated L3 incidents and perform root cause analysis.
- Support network devices
- Implement system upgrades, patches, and performance tuning.
- Automate routine tasks and maintain documentation.
- Guide L1/L2 teams and ensure ITIL process adherence.
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