L3 Support Engineer

17 hours ago


Navi Mumbai, Maharashtra, India Werving Scouts Full time ₹ 4,00,000 - ₹ 6,00,000 per year

We at
Werving Scouts
are hiring for a
leading client
based in
Navi Mumbai

Job Title:
L3 IT SME

Location:
Navi Mumbai

Experience:
5–6 Years

Role Overview:

Responsible for providing L3 technical support, managing critical incidents, and ensuring system uptime across servers, networks, and applications.

Key Responsibilities:

  • Handle escalated L3 incidents and perform root cause analysis.
  • Support network devices
  • Implement system upgrades, patches, and performance tuning.
  • Automate routine tasks and maintain documentation.
  • Guide L1/L2 teams and ensure ITIL process adherence.

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