L3 Incident Response
2 days ago
Job Description: L3 Incident Response & Network Security Engineer
Position: L3 Incident Response / Security Operations Engineer
Location: (Specify)
Experience: 5–10 Years
Sector: Telecom / Enterprise / Managed Security Services
Role Overview
We are looking for a hands-on L3 Incident Response & Network Security Engineer with strong troubleshooting skills across firewalls, proxy solutions, WAFs, and secure email gateways. The engineer will act as the highest technical escalation point (L3) for SOC operations, handling major incidents, performing deep-dive investigations, tuning security controls, and providing advanced operational support.
This role requires extensive knowledge of enterprise security infrastructure, IR processes, and direct L3 SOC operations.
Key Responsibilities1. L3 Incident Response & Escalations
Act as the L3 escalation point for all major security incidents.
Perform detailed triage, containment, recovery, and root cause analysis.
Investigate alerts and escalations from SOC L1/L2 teams including malware, intrusion attempts, DDoS indicators, suspicious traffic, or compromised accounts.
Lead war-room calls for P1/P2 security incidents.
Deep troubleshooting across:
Firewall rules, access/ACL issues, NAT, VPN failures
Proxy policies, URL filtering, SSL inspection
WAF tuning, false positive reduction, signature adjustments
Email gateway issues: spam, phishing, TLS routing, mail delivery
Review packet captures, logs, and security alerts to isolate issues.
Perform configuration corrections and implement mitigation steps.
Support day-to-day SOC operations at L3 level.
Validate and enhance detection logic across SIEM/SOAR platforms.
Collaborate with threat intel, detection engineering, and incident commanders.
Guide SOC L1/L2 teams on escalations, tuning, and false positive reduction.
Continuously fine-tune:
Firewall policies (ASA/FTD/Palo Alto/Checkpoint)
IPS/IDS signatures
WAF rules (F5 ASM, Imperva, Akamai, etc.)
Proxy categories, SSL bypass policies, DLP rules
Email security policies for phishing, malware, and spoofing
Conduct periodic policy reviews and compliance validation.
Manage and execute complex L3-level changes during planned maintenance windows.
Perform impact analysis, pre/post checks, and documentation.
Participate in root cause analysis and long-term remediation planning.
Perform proactive threat hunting across network and security datasets.
Analyze logs from firewalls, proxies, IPS, WAF, and email gateways.
Identify anomalous patterns and work with SOC for follow-up actions.
Hands-on Expertise (Mandatory)
Firewalls (Cisco ASA, Firepower, Palo Alto, Check Point)
Proxy solutions (Blue Coat, Zscaler, Squid)
WAF platforms (F5 ASM, Imperva, Cloudflare, Akamai)
Email Security Gateways (Cisco ESA/IronPort, Proofpoint, Mimecast)
IDS/IPS analysis and tuning
Strong understanding of IR frameworks (NIST, SANS).
Experience with SIEM platforms (Splunk, QRadar, Sentinel, Arcsight).
Experience with SOAR automation (preferred).
Packet capture analysis (Wireshark, tcpdump).
FireEye
Cisco ASA/Firepower
Cisco ISE
Arbor DDoS
AlgoSec
Strong analytical and decision-making capability.
Excellent communication during incidents.
Ability to lead high-pressure security bridges.
Strong documentation and reporting skills.
CCNP Security / CCIE Security
GIAC Certifications (GCIA, GCIH, GCFA, GCFE)
CEH / CHFI
ITIL Foundation
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