HR Operations

23 hours ago

Mumbai, Maharashtra, India Cloudit Back Office Services Full time

Role Overview

The HR Operations & Talent Coordinator will support global HR by driving recruitment operations, onboarding logistics, HR dashboards, and cross-functional meeting coordination. This role works closely with the India and US HR Business Partners to ensure a smooth candidate/employee experience and accurate, timely HR data for leadership decision-making.

Key Responsibilities

1. Recruitment Operations

  • Manage day-to-day hiring operations in Workable (job postings, candidate stages, notes).
  • Coordinate interviews across time zones: schedule, reschedule, and send candidate communication.
  • Maintain and update hiring trackers; share regular pipeline status with HR and hiring managers.
  • Prepare offer documentation packs and pre-joining checklists for review by HR leadership.

2. Onboarding Operations

  • Coordinate pre-joining documentation, Day 1 schedules, and induction logistics.
  • Liaise with IT/Admin to ensure laptops, access cards, and system access are ready before joining.
  • Create and update employee profiles in HRMS (Rippling) and HR SharePoint.
  • Maintain standard onboarding checklists for employees and contractors.

3. HR Dashboards & Reporting

  • Build and maintain HR dashboards for headcount, open positions, joiners/leavers, and hiring pipeline.
  • Consolidate data from Rippling, Workable, and trackers to support weekly and monthly reports.
  • Collaborate with India and US HR teams to prepare weekly HR dashboards for the HR Director and monthly workforce dashboards for department heads.

4. Meeting & Stakeholder Coordination

  • Schedule and coordinate recurring HR and workforce meetings with global stakeholders, ensuring EST overlap.
  • Prepare agendas, pre-reads, and Minutes of Meeting (MoM) with clear owners and due dates.
  • Track and follow up on action items from HR and recruitment meetings until closure.

5. HR Operations Support (India & Global)

  • Provide first-level support for basic HR queries (policies, processes, navigation) and route complex issues to HRBPs.
  • Assist with data collation and documentation for audits (ISO, SOC 2) and HRIS reviews.
  • Support special HR projects and tool evaluations as assigned by the HR Director, CFO, or COO.

Qualifications & Experience

  • Bachelors degree in HR, Business Administration, or related field.
  • 3–6 years of experience in HR operations, recruitment coordination, or HR generalist roles.
  • Hands-on experience with ATS (preferably Workable) and HRMS platforms (preferably Rippling).
  • Strong Excel/Google Sheets skills for reporting and dashboard creation.
  • Prior experience working with global, cross-time-zone teams is an advantage.

Skills & Competencies

  • Excellent written and verbal communication.
  • Strong ownership, follow-through, and attention to detail.
  • High comfort with tools/technology and learning new HR systems.
  • Ability to multitask and prioritize in a fast-paced, high-growth environment.
  • Collaborative, proactive, and employee-centric mindset.

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