Client Servicing Manager
3 days ago
Job Title:
Account Manager (Digital Marketing) / Client Servicing Manager
Location:
Noida Sector 116
Employment Type:
Full-Time
Experience required:
3–5 years (FMCG Experience is a must, and preferably from a digital marketing or brand management agency)
Role Overview:
At Sociapa we are seeking a proactive, client-focused Account Manager (Digital Marketing) / Client Servicing Manager
to join our dynamic team. The ideal candidate will be responsible for building strong client relationships, managing digital marketing projects end-to-end, and ensuring the seamless execution of campaigns aligned with client objectives.
Key Responsibilities:
· Serve as the primary point of contact for assigned clients, maintaining strong, long-term relationships.
· Understand client goals, brand positioning, and market dynamics to craft effective digital marketing strategies.
· Collaborate with internal teams (creative, media, content, and performance) to deliver high-quality work within agreed timelines.
· Manage project timelines, budgets, and deliverables, ensuring complete client satisfaction.
· Present campaign plans, reports, and performance insights to clients in a clear and professional manner.
· Proactively identify growth opportunities within existing accounts and support business expansion through up-selling and cross-selling services.
· Resolve client concerns with a solution-oriented approach, ensuring trust and transparency at every stage.
· Stay abreast of industry trends, new technologies, and emerging best practices to add strategic value to client accounts.
Skills & Qualifications:
· Bachelor's degree in Marketing, Communications, Business, or a related field.
· –5 years of hands-on experience in account management, client servicing, or digital marketing.
· In-depth knowledge of digital marketing services, including SEO, SEM, Social Media Marketing, Influencer Marketing, Content Creation, and Branding.
· Exceptional communication, presentation, and relationship-building skills.
· Strong project management skills with the ability to manage multiple projects simultaneously.
· Proficient in digital tools such as Google Analytics, Facebook Business Manager, Ads Manager, Excel, and PowerPoint.
· Strategic thinking ability with a keen eye for detail and quality delivery.
Preferred Experience:
· Prior experience managing clients in industries like FMCG, Healthcare, Lifestyle, or Consumer Brands.
· Ability to thrive in a fast-paced agency environment.
· High degree of professionalism, organization, and accountability.
- To apply, share your CV and Portfolio at
& or WhatsApp on
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